Currently, internationally dispersed teams are commonplace among global companies. Managers are often aware conceptually of the different dimensions of culture, yet struggle to translate these concepts into their daily activities. This book gives managers insight into specific techniques they can use to better manage their intercultural teams and deal with partners, suppliers, and customers from other countries. It gives practical strategies for how to apply popular management models in other cultures.
Currently, internationally dispersed teams are commonplace among global companies. Managers are often aware conceptually of the different dimensions of culture, yet struggle to translate these concepts into their daily activities. This book gives managers insight into specific techniques they can use to better manage their intercultural teams and deal with partners, suppliers, and customers from other countries. It gives practical strategies for how to apply popular management models in other cultures.
Frank Garten is an independent business consultant, specializing in cross-cultural communication and cooperation. He advises and helps companies improve their cooperation with people from other cultures, and gives workshops, lectures, and training courses (both open and in-company) on this topic. Before publishing this book, Frank published the Dutch book Werken met Andere Culturen (Working with Other Cultures), and he frequently publishes blogs and articles on intercultural cooperation. Frank is based in the Netherlands, but facilitates personal development programs across the world in the areas of leadership development, communication, influencing, conflict management, and negotiation.
Inhaltsangabe
Interpersonal Communication: Taking, Giving, and Sharing Space. When Communication Fails, Break the Pattern. What We Do Not Say: Nonverbal Communication and Emotions. Personal Preferences in Communication. Culture and Its Impact on Communication. Country Cultures: A Classification. Business Culture in Various Countries. Managing Performance. Managing Teams. Managing Change. Managing Negotiations.
Interpersonal Communication: Taking, Giving, and Sharing Space. When Communication Fails, Break the Pattern. What We Do Not Say: Nonverbal Communication and Emotions. Personal Preferences in Communication. Culture and Its Impact on Communication. Country Cultures: A Classification. Business Culture in Various Countries. Managing Performance. Managing Teams. Managing Change. Managing Negotiations.
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