Handbook of Improving Performance in the Workplace, the Handbook of Selecting and Implementing Performance Interventions
Herausgegeben von Watkins, Ryan; Leigh, Doug
Handbook of Improving Performance in the Workplace, the Handbook of Selecting and Implementing Performance Interventions
Herausgegeben von Watkins, Ryan; Leigh, Doug
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There is a need for a standard reference for instructional design professionals. Sponsored by ISPI, Volume One of the Handbook of Training and Improving Performance presents multi disciplinary knowledge, standard principles, and evidence based best practices for designing instruction delivering training. It offers a comprehensive review of topics such as: Interventions at the Worker Level; Interventions at the Work Team Level; Interventions at the Workplace and Organizational Level; Implementation Interventions; Project Management; Measuring the Success of Implementation; Managing Implementation. The book features international cases.…mehr
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There is a need for a standard reference for instructional design professionals. Sponsored by ISPI, Volume One of the Handbook of Training and Improving Performance presents multi disciplinary knowledge, standard principles, and evidence based best practices for designing instruction delivering training. It offers a comprehensive review of topics such as: Interventions at the Worker Level; Interventions at the Work Team Level; Interventions at the Workplace and Organizational Level; Implementation Interventions; Project Management; Measuring the Success of Implementation; Managing Implementation. The book features international cases.
Produktdetails
- Produktdetails
- Verlag: Wiley & Sons
- 1. Auflage
- Seitenzahl: 944
- Erscheinungstermin: 1. Dezember 2009
- Englisch
- Abmessung: 241mm x 196mm x 55mm
- Gewicht: 1592g
- ISBN-13: 9780470190692
- ISBN-10: 0470190698
- Artikelnr.: 27460093
- Verlag: Wiley & Sons
- 1. Auflage
- Seitenzahl: 944
- Erscheinungstermin: 1. Dezember 2009
- Englisch
- Abmessung: 241mm x 196mm x 55mm
- Gewicht: 1592g
- ISBN-13: 9780470190692
- ISBN-10: 0470190698
- Artikelnr.: 27460093
THE EDITORS Ryan Watkins is an associate professor with the George Washington University in Washington, DC. He teaches and does research on needs assessment, system analysis and design, instructional design, and distance education. Ryan is the author of 75 E-learning Activities and co-author of Strategic Planning for Success (Pfeiffer), as well as five other books, including Performance by Design, and the E-learning Companion. Ryan is an active member of ISPI and frequent contributor to its journals. Doug Leigh is an associate professor of education with Pepperdine University's Graduate School of Education and Psychology. His current research, publication, and consulting interests involve cause analysis, organizational trust, leadership visions, and dispute resolution. Doug is co-author of Strategic Planning for Success and Useful Educational Results, a two-time chair of the American Evaluation Association's needs assessment topic interest group, and past editor-in-chief of the ISPI's journal, Performance Improvement. For more on Ryan and Doug's work, including podcasts with contributing authors to the handbook, visit www.needsassessment.org.
Introduction to Volume Two. Acknowledgements. Part One: Introduction. 1 HPT
Models: An Overview of the Major Models in the Field (Frank S. Wilmoth,
Christine Prigmore, Marty Bray). 2 Linking Practice and Theory (Seung Youn
Chyung, Shelley A. Berg). 3 The Performance Pyramid (John Wedman). Part
One: Editors' Discussion. Part Two: Vision, Mission, Objectives. 4 Future
Search (Marvin Weisbord, Sandra Janoff). 5 SWOT Analysis (Doug Leigh). 6
Appreciative Inquiry (Marvin Faure, Jennifer Rosenzweig, Darlene Van Tiem).
Part Two: Editors' Discussion. Part Three: Resources. 7 Organizational
Restructuring (Sally Lollie, Hillary Leigh). Part Three: Editors'
Discussion. Part Four: Expectations and Feedback. 8 Realistic Job Previews
(Jim Breaugh). 9 360-Degree Feedback (Eugene Kutcher, John Donovan, Steven
J. Lorenzet). 10 Performance Measurement and Management Systems (Ingrid
Guerra-López). 11 Achieving Improved Performance Through Managerial
Coaching (Andrea D. Ellinger, Alexander E. Ellinger, Robert G. Hamlin, Rona
S. Beattie). 12 Performance Management Systems (David G. Glidden). Part
Four: Editors' Discussion. Part Five: Tools, Environment, and Processes 13
Electronic Performance Support Systems (Frank Nguyen). 14 Performance Aids
(Miki Lane). 15 Knowledge Management (Debra Haney, James T. Driggers). 16
The Change Readiness Rubric (Bea Griffith-Cooper, Karyl King). 17 Process
Improvement (Marcey Uday-Riley, Ingrid Guerra-López). Part Five: Editors'
Discussion. Part Six: Incentives, Rewards, and Recognition. 18 Incentive
Systems (Steven J. Condly). 19 Rewards, Positive Reinforcement, and
Incentive Systems (Jessica Jean Frumkin). 20 Employee and Executive
Compensation (Tahir M. Nisar). Part Six: Editors' Discussion. Part Seven:
Motivation and Self-Concept. 21 Motivational Communication (Lya Visser). 22
Career Mentoring (Christine D. Hegstad). 23 Job Crafting (Michelle French).
Part Seven: Editors' Discussion. Part Eight: Knowledge and Skills. 24
e-Learning (Ryan Watkins). 25 Cross-Disciplinary Team Learning (Scott P.
Schaffer). 26 Mentoring (Stella Louise Cowan). 27 Executive Leadership
Coaching (Daniel White). Part Eight: Editors' Discussion. Part Nine:
Performance Capacity. 28 Outsourcing (Judith A. Hale). 29 Succession
Planning and Management (Hillary Leigh). Part Nine: Editors' Discussion.
Part Ten: Organizational Culture. 30 Organizational Culture (Anthony
Marker). 31 Diversity and Cultural Competence (Tyrone A. Holmes). Part Ten:
Editors' Discussion. Part Eleven: Continuous Monitoring. 32 Needs
Assessment (James W. Altschuld, Traci L. Lepicki). 33 Data Collection (Anne
F. Marrelli). Part Eleven: Editors' Discussion. Part Twelve: Significant
Accomplishments. 34 Return on Investment (Patti P. Phillips, Jack J.
Phillips). Part Twelve: Editors' Discussion. Editors' Epilogue. About the
Contributors. About the Editors. Name Index. Subject Index.
Models: An Overview of the Major Models in the Field (Frank S. Wilmoth,
Christine Prigmore, Marty Bray). 2 Linking Practice and Theory (Seung Youn
Chyung, Shelley A. Berg). 3 The Performance Pyramid (John Wedman). Part
One: Editors' Discussion. Part Two: Vision, Mission, Objectives. 4 Future
Search (Marvin Weisbord, Sandra Janoff). 5 SWOT Analysis (Doug Leigh). 6
Appreciative Inquiry (Marvin Faure, Jennifer Rosenzweig, Darlene Van Tiem).
Part Two: Editors' Discussion. Part Three: Resources. 7 Organizational
Restructuring (Sally Lollie, Hillary Leigh). Part Three: Editors'
Discussion. Part Four: Expectations and Feedback. 8 Realistic Job Previews
(Jim Breaugh). 9 360-Degree Feedback (Eugene Kutcher, John Donovan, Steven
J. Lorenzet). 10 Performance Measurement and Management Systems (Ingrid
Guerra-López). 11 Achieving Improved Performance Through Managerial
Coaching (Andrea D. Ellinger, Alexander E. Ellinger, Robert G. Hamlin, Rona
S. Beattie). 12 Performance Management Systems (David G. Glidden). Part
Four: Editors' Discussion. Part Five: Tools, Environment, and Processes 13
Electronic Performance Support Systems (Frank Nguyen). 14 Performance Aids
(Miki Lane). 15 Knowledge Management (Debra Haney, James T. Driggers). 16
The Change Readiness Rubric (Bea Griffith-Cooper, Karyl King). 17 Process
Improvement (Marcey Uday-Riley, Ingrid Guerra-López). Part Five: Editors'
Discussion. Part Six: Incentives, Rewards, and Recognition. 18 Incentive
Systems (Steven J. Condly). 19 Rewards, Positive Reinforcement, and
Incentive Systems (Jessica Jean Frumkin). 20 Employee and Executive
Compensation (Tahir M. Nisar). Part Six: Editors' Discussion. Part Seven:
Motivation and Self-Concept. 21 Motivational Communication (Lya Visser). 22
Career Mentoring (Christine D. Hegstad). 23 Job Crafting (Michelle French).
Part Seven: Editors' Discussion. Part Eight: Knowledge and Skills. 24
e-Learning (Ryan Watkins). 25 Cross-Disciplinary Team Learning (Scott P.
Schaffer). 26 Mentoring (Stella Louise Cowan). 27 Executive Leadership
Coaching (Daniel White). Part Eight: Editors' Discussion. Part Nine:
Performance Capacity. 28 Outsourcing (Judith A. Hale). 29 Succession
Planning and Management (Hillary Leigh). Part Nine: Editors' Discussion.
Part Ten: Organizational Culture. 30 Organizational Culture (Anthony
Marker). 31 Diversity and Cultural Competence (Tyrone A. Holmes). Part Ten:
Editors' Discussion. Part Eleven: Continuous Monitoring. 32 Needs
Assessment (James W. Altschuld, Traci L. Lepicki). 33 Data Collection (Anne
F. Marrelli). Part Eleven: Editors' Discussion. Part Twelve: Significant
Accomplishments. 34 Return on Investment (Patti P. Phillips, Jack J.
Phillips). Part Twelve: Editors' Discussion. Editors' Epilogue. About the
Contributors. About the Editors. Name Index. Subject Index.
Introduction to Volume Two. Acknowledgements. Part One: Introduction. 1 HPT
Models: An Overview of the Major Models in the Field (Frank S. Wilmoth,
Christine Prigmore, Marty Bray). 2 Linking Practice and Theory (Seung Youn
Chyung, Shelley A. Berg). 3 The Performance Pyramid (John Wedman). Part
One: Editors' Discussion. Part Two: Vision, Mission, Objectives. 4 Future
Search (Marvin Weisbord, Sandra Janoff). 5 SWOT Analysis (Doug Leigh). 6
Appreciative Inquiry (Marvin Faure, Jennifer Rosenzweig, Darlene Van Tiem).
Part Two: Editors' Discussion. Part Three: Resources. 7 Organizational
Restructuring (Sally Lollie, Hillary Leigh). Part Three: Editors'
Discussion. Part Four: Expectations and Feedback. 8 Realistic Job Previews
(Jim Breaugh). 9 360-Degree Feedback (Eugene Kutcher, John Donovan, Steven
J. Lorenzet). 10 Performance Measurement and Management Systems (Ingrid
Guerra-López). 11 Achieving Improved Performance Through Managerial
Coaching (Andrea D. Ellinger, Alexander E. Ellinger, Robert G. Hamlin, Rona
S. Beattie). 12 Performance Management Systems (David G. Glidden). Part
Four: Editors' Discussion. Part Five: Tools, Environment, and Processes 13
Electronic Performance Support Systems (Frank Nguyen). 14 Performance Aids
(Miki Lane). 15 Knowledge Management (Debra Haney, James T. Driggers). 16
The Change Readiness Rubric (Bea Griffith-Cooper, Karyl King). 17 Process
Improvement (Marcey Uday-Riley, Ingrid Guerra-López). Part Five: Editors'
Discussion. Part Six: Incentives, Rewards, and Recognition. 18 Incentive
Systems (Steven J. Condly). 19 Rewards, Positive Reinforcement, and
Incentive Systems (Jessica Jean Frumkin). 20 Employee and Executive
Compensation (Tahir M. Nisar). Part Six: Editors' Discussion. Part Seven:
Motivation and Self-Concept. 21 Motivational Communication (Lya Visser). 22
Career Mentoring (Christine D. Hegstad). 23 Job Crafting (Michelle French).
Part Seven: Editors' Discussion. Part Eight: Knowledge and Skills. 24
e-Learning (Ryan Watkins). 25 Cross-Disciplinary Team Learning (Scott P.
Schaffer). 26 Mentoring (Stella Louise Cowan). 27 Executive Leadership
Coaching (Daniel White). Part Eight: Editors' Discussion. Part Nine:
Performance Capacity. 28 Outsourcing (Judith A. Hale). 29 Succession
Planning and Management (Hillary Leigh). Part Nine: Editors' Discussion.
Part Ten: Organizational Culture. 30 Organizational Culture (Anthony
Marker). 31 Diversity and Cultural Competence (Tyrone A. Holmes). Part Ten:
Editors' Discussion. Part Eleven: Continuous Monitoring. 32 Needs
Assessment (James W. Altschuld, Traci L. Lepicki). 33 Data Collection (Anne
F. Marrelli). Part Eleven: Editors' Discussion. Part Twelve: Significant
Accomplishments. 34 Return on Investment (Patti P. Phillips, Jack J.
Phillips). Part Twelve: Editors' Discussion. Editors' Epilogue. About the
Contributors. About the Editors. Name Index. Subject Index.
Models: An Overview of the Major Models in the Field (Frank S. Wilmoth,
Christine Prigmore, Marty Bray). 2 Linking Practice and Theory (Seung Youn
Chyung, Shelley A. Berg). 3 The Performance Pyramid (John Wedman). Part
One: Editors' Discussion. Part Two: Vision, Mission, Objectives. 4 Future
Search (Marvin Weisbord, Sandra Janoff). 5 SWOT Analysis (Doug Leigh). 6
Appreciative Inquiry (Marvin Faure, Jennifer Rosenzweig, Darlene Van Tiem).
Part Two: Editors' Discussion. Part Three: Resources. 7 Organizational
Restructuring (Sally Lollie, Hillary Leigh). Part Three: Editors'
Discussion. Part Four: Expectations and Feedback. 8 Realistic Job Previews
(Jim Breaugh). 9 360-Degree Feedback (Eugene Kutcher, John Donovan, Steven
J. Lorenzet). 10 Performance Measurement and Management Systems (Ingrid
Guerra-López). 11 Achieving Improved Performance Through Managerial
Coaching (Andrea D. Ellinger, Alexander E. Ellinger, Robert G. Hamlin, Rona
S. Beattie). 12 Performance Management Systems (David G. Glidden). Part
Four: Editors' Discussion. Part Five: Tools, Environment, and Processes 13
Electronic Performance Support Systems (Frank Nguyen). 14 Performance Aids
(Miki Lane). 15 Knowledge Management (Debra Haney, James T. Driggers). 16
The Change Readiness Rubric (Bea Griffith-Cooper, Karyl King). 17 Process
Improvement (Marcey Uday-Riley, Ingrid Guerra-López). Part Five: Editors'
Discussion. Part Six: Incentives, Rewards, and Recognition. 18 Incentive
Systems (Steven J. Condly). 19 Rewards, Positive Reinforcement, and
Incentive Systems (Jessica Jean Frumkin). 20 Employee and Executive
Compensation (Tahir M. Nisar). Part Six: Editors' Discussion. Part Seven:
Motivation and Self-Concept. 21 Motivational Communication (Lya Visser). 22
Career Mentoring (Christine D. Hegstad). 23 Job Crafting (Michelle French).
Part Seven: Editors' Discussion. Part Eight: Knowledge and Skills. 24
e-Learning (Ryan Watkins). 25 Cross-Disciplinary Team Learning (Scott P.
Schaffer). 26 Mentoring (Stella Louise Cowan). 27 Executive Leadership
Coaching (Daniel White). Part Eight: Editors' Discussion. Part Nine:
Performance Capacity. 28 Outsourcing (Judith A. Hale). 29 Succession
Planning and Management (Hillary Leigh). Part Nine: Editors' Discussion.
Part Ten: Organizational Culture. 30 Organizational Culture (Anthony
Marker). 31 Diversity and Cultural Competence (Tyrone A. Holmes). Part Ten:
Editors' Discussion. Part Eleven: Continuous Monitoring. 32 Needs
Assessment (James W. Altschuld, Traci L. Lepicki). 33 Data Collection (Anne
F. Marrelli). Part Eleven: Editors' Discussion. Part Twelve: Significant
Accomplishments. 34 Return on Investment (Patti P. Phillips, Jack J.
Phillips). Part Twelve: Editors' Discussion. Editors' Epilogue. About the
Contributors. About the Editors. Name Index. Subject Index.