Handbook of Improving Performance in the Workplace, Set

Herausgegeben von Silber, Kenneth; Foshay, Wellesley R.; Watkins, Ryan; Leigh, Doug; Moseley, James L.

• Gebundenes Buch

Produktbeschreibung

The Handbook stands alone as a rigorous, evidence-based Body of Knowledge under the banner of the International Society for Performance Improvement's "performance landscape," and for the first time provides a unified and authoritative compendium of standard principles and best practices for improving productivity and performance in the workplace. Featuring best-in-field researchers, thinkers, and practitioners across several disciplines and geographic boundaries, each volume provides a current review of all information presently available for the three core areas of improving performance in the workplace: Instructional Design and Training Delivery; Intervention Selection and Implementation; and Measurement and Evaluation.

Produktdetails

• Verlag: Wiley & Sons
• 1. Auflage
• Seitenzahl: 1492
• Erscheinungstermin: 1. Dezember 2009
• Englisch
• Abmessung: 249mm x 201mm x 127mm
• Gewicht: 3817g
• ISBN-13: 9780470525432
• ISBN-10: 0470525436
• Artikelnr.: 27513243

Autorenporträt

Kenneth H. Silber, Ph.D., CPT, is an Associate Professor Emeritus in instructional technology at Northern Illinois University, and president of Silber Performance Consulting. Wellesley R. (Rob) Foshay, Ph.D., CPT, ?is director-research for the Education Technology Group of Texas Instruments. Ryan Watkins, Ph.D. is an associate professor at the George Washington University in Washington, D.C. Doug Leigh is an associate professor of education at Pepperdine University's Graduate School of Education and Psychology. James L. Moseley, Ed.D., LPC, CHES, CPT, is an associate professor at Wayne State University's College of Education Instructional Technology Program. Joan C. Dessinger, Ed.D., CPT, is an author, consultant, editor, and educator. About ISPI.?Founded in 1962, ISPI is the leading international association dedicated to improving productivity and performance in the workplace. ISPI represents more than 10,000 international and chapter members throughout the United States, Canada, and 40 other countries. ISPI is the premier professional association dedicated to improving workplace performance and its members include trainers, instructional designers, and organization development, performance, and human resource professionals.

Inhaltsangabe

Volumne One: Instructional Design and Training Delivery/ISPI-1.
Introduction to Volume One. Part One: Foundations. 1 Some Principles
Underlying the Cognitive Approach to Instructional Design (Wellesley R.
Foshay). 2 A Principle-Based Model of Instructional Design (Kenneth H.
Silber). 3 Origins and Evolution of Instructional Systems Design (Michael
Molenda). Part Two: Analysis. 4 Collecting Analysis Data (Jeanne Hites
Anderson). 5 From Performance Analysis to Training Needs Assessment (Kerry
J. Burner). 6 Behavioral Task Analysis (Herbert H. Bell, Dee H. Andrews,
Wallace H. Wulfeck II). 7 Cognitive Task Analysis (Steven W. Villachica,
Deborah L. Stone). Part Three: Instructional Strategies. 8 An Analysis of
the Failure of Electronic Media and Discovery-Based Learning: Evidence for
the Performance Benefits of Guided Training Methods (Richard E. Clark,
Kenneth Yates, Sean Early, Kathrine Moulton). 9 Instructional Strategies
for Receptive Learning Environments(Richard E. Mayer, Ruth Colvin Clark).
10 Instructional Strategies for Directive Learning Environments(Ruth Colvin
Clark, Richard E. Mayer). 11 Assembling and Analyzing the Building Blocks
of Problem-Based Learning Environments (David H. Jonassen). 12 High
Engagement Strategies in Simulation and Gaming (Conrad G. Bills). 13 Video
Game-Based Learning: An Emerging Paradigm for Instruction (Kurt D. Squire).
14 Training Complex Psychomotor Performance Skills: A Part-Task Approach
(Peter J. Fadde). Part Four: Evaluation. 15 An Overview of Level Two
Certification Processes (Sharon A. Shrock, William C. Coscarelli). 16 The
Role of Evaluation in Instructional Design (Steven M. Ross, Gary R.
Morrison). Part Five: Management. 17 Managing ID/Training Development and
Delivery (Deborah Singer Dobson, Michael Singer Dobson, Ted Leemann, Kevin
Forsberg). 18 Managing Relationships in the Performance Improvement Process
(Jane Ranshaw). 19 Managing ID in the Context of a Training Organization
(Heather C. Maitre, Susan A. Smith). About the Editors. About the
Contributors. The International Society for Performance Instruction. Name
Index. Subject Index. Introduction to Volume Two. Acknowledgements. Part
One: Introduction. 1 HPT Models: An Overview of the Major Models in the
Field (Frank S. Wilmoth, Christine Prigmore, Marty Bray). 2 Linking
Practice and Theory (Seung Youn Chyung, Shelley A. Berg). 3 The Performance
Pyramid (John Wedman). Part One: Editors' Discussion. Part Two: Vision,
Mission, Objectives. 4 Future Search (Marvin Weisbord, Sandra Janoff). 5
SWOT Analysis (Doug Leigh). 6 Appreciative Inquiry (Marvin Faure, Jennifer
Rosenzweig, Darlene Van Tiem). Part Two: Editors' Discussion. Part Three:
Resources. 7 Organizational Restructuring (Sally Lollie, Hillary Leigh).
Part Three: Editors' Discussion. Part Four: Expectations and Feedback. 8
Realistic Job Previews (Jim Breaugh). 9 360-Degree Feedback (Eugene
Kutcher, John Donovan, Steven J. Lorenzet). 10 Performance Measurement and
Management Systems (Ingrid Guerra-López). 11 Achieving Improved Performance
Through Managerial Coaching (Andrea D. Ellinger, Alexander E. Ellinger,
Robert G. Hamlin, Rona S. Beattie). 12 Performance Management Systems
(David G. Glidden). Part Four: Editors' Discussion. Part Five: Tools,
Environment, and Processes 13 Electronic Performance Support Systems (Frank
Nguyen). 14 Performance Aids (Miki Lane). 15 Knowledge Management (Debra
Haney, James T. Driggers). 16 The Change Readiness Rubric (Bea
Griffith-Cooper, Karyl King). 17 Process Improvement (Marcey Uday-Riley,
Ingrid Guerra-López). Part Five: Editors' Discussion. Part Six: Incentives,
Rewards, and Recognition. 18 Incentive Systems (Steven J. Condly). 19
Rewards, Positive Reinforcement, and Incentive Systems (Jessica Jean
Frumkin). 20 Employee and Executive Compensation (Tahir M. Nisar). Part
Six: Editors' Discussion. Part Seven: Motivation and Self-Concept. 21
Motivational Communication (Lya Visser). 22 Career Mentoring (Christine D.
Hegstad). 23 Job Crafting (Michelle French). Part Seven: Editors'
Discussion. Part Eight: Knowledge and Skills. 24 e-Learning (Ryan Watkins).
25 Cross-Disciplinary Team Learning (Scott P. Schaffer). 26 Mentoring
(Stella Louise Cowan). 27 Executive Leadership Coaching (Daniel White).
Part Eight: Editors' Discussion. Part Nine: Performance Capacity. 28
Outsourcing (Judith A. Hale). 29 Succession Planning and Management
(Hillary Leigh). Part Nine: Editors' Discussion. Part Ten: Organizational
Culture. 30 Organizational Culture (Anthony Marker). 31 Diversity and
Cultural Competence (Tyrone A. Holmes). Part Ten: Editors' Discussion. Part
Eleven: Continuous Monitoring. 32 Needs Assessment (James W. Altschuld,
Traci L. Lepicki). 33 Data Collection (Anne F. Marrelli). Part Eleven:
Editors' Discussion. Part Twelve: Significant Accomplishments. 34 Return on
Investment (Patti P. Phillips, Jack J. Phillips). Part Twelve: Editors'
Discussion. Editors' Epilogue. About the Contributors. About the Editors.
Name Index. Subject Index. Introduction to Volume Three. Acknowledgements.
Part One: Perspectives in Measurement and Evaluation. 1 Measurement,
Evaluation, and Research: Feedback for Decision Making (Carl Binder). 2
Measurement and Evaluation in the Workplace (Lori G. Bosteder, Darlene
Russ-Eft). 3 Unleashing the Positive Power of Measurement in the Workplace
(Dean R. Spitzer). 4 Relating Training and Business Performance: The Case
for a Business Evaluation Strategy (William J Tarnacki II, Eileen R.
Banchoff). 5 Success Case Methodology in Measurement and Evaluation (Anne
M. Apking, Tim Mooney). Part Two: Pillars in Measurement and Evaluation. 6
Needs Assessment: A Lighthouse Beacon (Catherine M. Sleezer, Darlene
Russ-Eft). 7 The Impact Evaluation Process (Ingrid J. Guerra-López). 8
Full-Scope Evaluation: Do You "Really Oughta, Wanna" (Joan C. Dessinger,
James L. Moseley). 9 How to Use Kirkpatrick's Taxonomy Effectively in the
Workplace (Richard B. Pearlstein). 10 Ethical Considerations in Performance
Measurement (David L. Solomon). Part Three: Mosaics in Measurement and
Evaluation. 11 Performance-Based Evaluation: Tools, Techniques, and Tips
(Judith A. Hale). 12 Test Strategies: Verifying Capability to Perform
(Peter R. Hybert). 13 The Business of Program Evaluation: ROI (Patti P.
Phillips, Jack J. Phillips). 14 Integrated Evaluation: Improving
Performance Improvement (Nancy B. Hastings). 15 Using Evaluation Results to
Improve Human Performance Technology Projects (Carol K. Diroff). Part Four:
Frontiers in Measurement and Evaluation. 16 Understanding Context:
Evaluation and Measurement in Non-Profit Sectors (Dale C. Brandenburg). 17
Using New Technology to Create a User-Friendly Evaluation Process (William
J. Rothwell, Anita Pane Whiteford). 18 New Kids on the Block: Evaluation in
Practice (Debra M. Smith). 19 Expanding Scope of Evaluation in Today's
Organizations (Darlene Russ-Eft). 20 The Changing Role of Evaluators and
Evaluation (Roger Chevalier). About the Editors. About the Contributors.
About the International Society for Performance Improvement. Name Index.
Subject Index.