Handbook of Improving Performance in the Workplace, Measurement and Evaluation

Herausgegeben von Moseley, James L.; Dessinger, Joan C.

• Gebundenes Buch

Produktbeschreibung

This cross disciplinary, international Handbook brings together best in field research and practice to provide an up to date summary of the leading ideas in performance measurement, theory, and practice. This invaluable reference provides a comprehensive review of all information presently available about Measuring and Evaluating Learning and Performance, Designing Evaluation, Qualitative Performance Measurements, Quantitative Performance Measurements, Formative Evaluation, Summative Performance Measurements, Confirmative Performance Measurements, Surveys and Questionnaires, Focus Groups and Interviews, Observation Methods, Sampling, Evidenced based Performance Measurements, Analyzing Data, Planning Performance Measurement and Evaluation, Strategies for Implementation, and cases from Around the World.

Produktdetails

• Verlag: Wiley & Sons
• 1. Auflage
• Seitenzahl: 448
• Erscheinungstermin: 1. Dezember 2009
• Englisch
• Abmessung: 241mm x 196mm x 29mm
• Gewicht: 843g
• ISBN-13: 9780470190678
• ISBN-10: 0470190671
• Artikelnr.: 27479104

Autorenporträt

THE EDITORS James L. Moseley is an associate professor of Instructional Technology at Wayne State University, College of Education. He teaches program evaluation and human performance technology and directs doctoral dissertations. He is co-author of five books, three of which have won ISPI Awards for Excellence in Instructional Communication. He is a frequent contributor to Pfeiffer/Wiley publications including the Pfeiffer Annuals. He has won numerous awards for teaching and mentoring and frequently consults with business, industry, and health care on program evaluation and human performance. His new area of interest focuses on older worker and older learner issues. Joan Conway Dessinger is a consultant, writer, editor, and an adjunct faculty member in the Wayne State University Instructional Technology program. She founded The Lake Group, a performance improvement consulting firm. She is the co-author of five books, three of which have won ISPI Awards for Excellence in Instructional Communication. She is a contributor to Distance Training and Sustaining Distance Training, both (Jossey-Bass), the Handbook of Human Performance Technology; and the 2007 Pfeiffer Annual (Pfeiffer).

Inhaltsangabe

Introduction to Volume Three. Acknowledgements. Part One: Perspectives in
Measurement and Evaluation. 1 Measurement, Evaluation, and Research:
Feedback for Decision Making (Carl Binder). 2 Measurement and Evaluation in
the Workplace (Lori G. Bosteder, Darlene Russ-Eft). 3 Unleashing the
Positive Power of Measurement in the Workplace (Dean R. Spitzer). 4
Relating Training and Business Performance: The Case for a Business
Evaluation Strategy (William J Tarnacki II, Eileen R. Banchoff). 5 Success
Case Methodology in Measurement and Evaluation (Anne M. Apking, Tim
Mooney). Part Two: Pillars in Measurement and Evaluation. 6 Needs
Assessment: A Lighthouse Beacon (Catherine M. Sleezer, Darlene Russ-Eft). 7
The Impact Evaluation Process (Ingrid J. Guerra-López). 8 Full-Scope
Evaluation: Do You "Really Oughta, Wanna" (Joan C. Dessinger, James L.
Moseley). 9 How to Use Kirkpatrick's Taxonomy Effectively in the Workplace
(Richard B. Pearlstein). 10 Ethical Considerations in Performance
Measurement (David L. Solomon). Part Three: Mosaics in Measurement and
Evaluation. 11 Performance-Based Evaluation: Tools, Techniques, and Tips
(Judith A. Hale). 12 Test Strategies: Verifying Capability to Perform
(Peter R. Hybert). 13 The Business of Program Evaluation: ROI (Patti P.
Phillips, Jack J. Phillips). 14 Integrated Evaluation: Improving
Performance Improvement (Nancy B. Hastings). 15 Using Evaluation Results to
Improve Human Performance Technology Projects (Carol K. Diroff). Part Four:
Frontiers in Measurement and Evaluation. 16 Understanding Context:
Evaluation and Measurement in Non-Profit Sectors (Dale C. Brandenburg). 17
Using New Technology to Create a User-Friendly Evaluation Process (William
J. Rothwell, Anita Pane Whiteford). 18 New Kids on the Block: Evaluation in
Practice (Debra M. Smith). 19 Expanding Scope of Evaluation in Today's
Organizations (Darlene Russ-Eft). 20 The Changing Role of Evaluators and
Evaluation (Roger Chevalier). About the Editors. About the Contributors.
About the International Society for Performance Improvement. Name Index.
Subject Index.