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Effective Medical Communication shares the insights of pediatrician Arnold Melnick, DO, a columnist for The DO, the news and feature magazine of the American Osteopathic Association. A collection of six years' worth of Dr. Melnick's columns, this book offers osteopathic physicians, MDs and other health professionals practical advice for improving their medical writing and medical speaking. Emphasizing the importance of communicating well with patients, this anthology provides many helpful suggestions on using and recognizing body language, asking the right questions, training office personnel and interacting with patients via telephone. Organized into sections titled "Medical Writing," "Medical Speaking" and "Patient Communication," Effective Medical Communication is written in an easygoing, colloquial style, ideal for browsing here and there according to a reader's interest or for cover-to-cover reading.