The A to Z of Effective Communication - Smith, Wendy
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The A to Z of Effective Communication is aimed at anyone who wants to make the most out of communication from everyday conversations to the pitch of their life. This pocket sized, charmingly illustrated book is packed with 26 hints and tips to help the reader communicate their message to the right person at the right time in the most suitable way. The book covers everything from preparation to how to listen and appropriate body language to the structure of what to say and how best to say it.

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Produktbeschreibung
The A to Z of Effective Communication is aimed at anyone who wants to make the most out of communication from everyday conversations to the pitch of their life. This pocket sized, charmingly illustrated book is packed with 26 hints and tips to help the reader communicate their message to the right person at the right time in the most suitable way. The book covers everything from preparation to how to listen and appropriate body language to the structure of what to say and how best to say it.
Autorenporträt
Wendy Smith's background takes in public relations, magazine and newspaper journalism along with teaching, coaching and media training. Wendy has appeared on television, radio and written for the Guardian, Financial Times, The Times, Telegraph, Director Magazine, The Mail on Sunday and Marketing Week. As a trainer she has worked with leading PR consultancies, academics, charities, tech start-ups and trade bodies