Venus Green

Race on the Line

Gender, Labor, and Technology in the Bell System, 1880-1980

• Gebundenes Buch

Produktbeschreibung

Addresses the convergence of race, gender, and technology in the telephone industry. This book shows how, as technology changed from a manual process to a computerised one, sexual and racial stereotypes enabled management to manipulate both the workers and the workplace.

Produktdetails

• Verlag: Duke University Press
• Seitenzahl: 392
• Erscheinungstermin: 2. Mai 2001
• Englisch
• Abmessung: 236mm x 161mm x 36mm
• Gewicht: 826g
• ISBN-13: 9780822325543
• ISBN-10: 0822325543
• Artikelnr.: 22314990

Inhaltsangabe

Preface
Ackowledgments
Introduction
Part I: The Beginnings of Telephony
1. “Hello Central”: The Beginning of a New Industry
2. “Hello Girls”: The Making of the Voice with a Smile
3. The “Ladies” Rebel: Unions and Resistance
Part 2: The Dial Era, 1920–1960
4. “Goodbye Central”: Automating Telephone Service
5. The Bell System Family: The Formation of Employee Associations
6. The Dial Era
Part 3: The Computer Era
> 7. Racial Integration and the Demise of the “White Lady” Image
8. Black Operators in the Computer Age
Epilogue
Notes
Bibliography
Index