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Produktdetails
- Verlag: Tantor
- Gesamtlaufzeit: 999 Min.
- Erscheinungstermin: 28. Juli 2020
- Sprache: Englisch
- ISBN-13: 9798200210350
- Artikelnr.: 61597004
Mike West was a founding member of the first people analytics teams at Merck, PetSmart, Google, and Children's Health Dallas before starting his own firm, PeopleAnalyst, LLC. He has helped companies large and small design people analytics applications and start their own people analytics teams. Mike brings a unique perspective about how to use data to create winning companies and great places to work.
Introduction 1
About This Book 1
Foolish Assumptions 2
Icons Used in This Book 3
How This Book is Organized 3
Part 1: Getting Started with People Analytics 3
Part 2: Elevating Your Perspective 4
Part 3: Quantifying the Employee Journey 4
Part 4: Improving Your Game Plan with Science and Statistics 5
Part 5: The Part of Tens 5
Beyond the Book 5
Where to Go from Here 7
Part 1: Getting Started With People Analytics 9
Chapter 1: Introducing People Analytics 11
Defining People Analytics 12
Solving business problems by asking questions 14
Using people data in business analysis 19
Applying statistics to people management 20
Combining people strategy, science, statistics, and systems 21
Blazing a New Trail for Executive Influence and Business Impact 22
Moving from old HR to new HR 22
Using data for continuous improvement 24
Accounting for people in business results 24
Competing in the New Management Frontier 25
Chapter 2: Making the Business Case for People Analytics 27
Getting Executives to Buy into People Analytics 29
Getting started with the ABCs 29
Creating clarity is essential 30
Business case dreams are made of problems, needs, goals 30
Tailoring to the decision maker 31
Peeling the onion 32
Identifying people problems 34
Taking feelings seriously 35
Saving time and money 36
Leading the field (analytically) 37
People Analytics as a Decision Support Tool 38
Formalizing the Business Case 40
Presenting the Business Case 41
Chapter 3: Contrasting People Analytics Approaches 43
Figuring Out What You Are After: Efficiency or Insight 44
Efficiency 44
Insight 45
Having your cake and eating it too 46
Deciding on a Method of Planning 47
Waterfall project management 47
Agile project management 47
Choosing a Mode of Operation 50
Centralized 51
Distributed 52
Part 2: Elevating Your Perspective 55
Chapter 4: Segmenting for Perspective 57
Segmenting Based on Basic Employee Facts 58
"Just the facts, ma'am" 58
The brave new world of segmentation is psychographic and social 62
Visualizing Headcount by Segment 62
Analyzing Metrics by Segment 63
Understanding Segmentation Hierarchies 65
Creating Calculated Segments 68
Company tenure 68
More calculated segment examples 72
Cross-Tabbing for Insight 74
Setting up a dataset for cross-tabs 74
Getting started with cross-tabs 75
Good Advice for Segmenting 78
Chapter 5: Finding Useful Insight in Differences 79
Defining Strategy 80
Focusing on product differentiators 83
Identifying key jobs 85
Identifying the characteristics of key talent 86
Measuring If Your Company is Concentrating Its Resources 87
Concentrating spending on key jobs 88
Concentrating spending on highest performers 88
Finding Differences Worth Creating 93
Chapter 6: Estimating Lifetime Value 95
Introducing Employee Lifetime Value 96
Understanding Why ELV Is Important 97
Applying ELV 99
Calculating Lifetime Value 101
Estimating human capital ROI 102
Estimating average annual compensation cost per segment 103
Estimating av
About This Book 1
Foolish Assumptions 2
Icons Used in This Book 3
How This Book is Organized 3
Part 1: Getting Started with People Analytics 3
Part 2: Elevating Your Perspective 4
Part 3: Quantifying the Employee Journey 4
Part 4: Improving Your Game Plan with Science and Statistics 5
Part 5: The Part of Tens 5
Beyond the Book 5
Where to Go from Here 7
Part 1: Getting Started With People Analytics 9
Chapter 1: Introducing People Analytics 11
Defining People Analytics 12
Solving business problems by asking questions 14
Using people data in business analysis 19
Applying statistics to people management 20
Combining people strategy, science, statistics, and systems 21
Blazing a New Trail for Executive Influence and Business Impact 22
Moving from old HR to new HR 22
Using data for continuous improvement 24
Accounting for people in business results 24
Competing in the New Management Frontier 25
Chapter 2: Making the Business Case for People Analytics 27
Getting Executives to Buy into People Analytics 29
Getting started with the ABCs 29
Creating clarity is essential 30
Business case dreams are made of problems, needs, goals 30
Tailoring to the decision maker 31
Peeling the onion 32
Identifying people problems 34
Taking feelings seriously 35
Saving time and money 36
Leading the field (analytically) 37
People Analytics as a Decision Support Tool 38
Formalizing the Business Case 40
Presenting the Business Case 41
Chapter 3: Contrasting People Analytics Approaches 43
Figuring Out What You Are After: Efficiency or Insight 44
Efficiency 44
Insight 45
Having your cake and eating it too 46
Deciding on a Method of Planning 47
Waterfall project management 47
Agile project management 47
Choosing a Mode of Operation 50
Centralized 51
Distributed 52
Part 2: Elevating Your Perspective 55
Chapter 4: Segmenting for Perspective 57
Segmenting Based on Basic Employee Facts 58
"Just the facts, ma'am" 58
The brave new world of segmentation is psychographic and social 62
Visualizing Headcount by Segment 62
Analyzing Metrics by Segment 63
Understanding Segmentation Hierarchies 65
Creating Calculated Segments 68
Company tenure 68
More calculated segment examples 72
Cross-Tabbing for Insight 74
Setting up a dataset for cross-tabs 74
Getting started with cross-tabs 75
Good Advice for Segmenting 78
Chapter 5: Finding Useful Insight in Differences 79
Defining Strategy 80
Focusing on product differentiators 83
Identifying key jobs 85
Identifying the characteristics of key talent 86
Measuring If Your Company is Concentrating Its Resources 87
Concentrating spending on key jobs 88
Concentrating spending on highest performers 88
Finding Differences Worth Creating 93
Chapter 6: Estimating Lifetime Value 95
Introducing Employee Lifetime Value 96
Understanding Why ELV Is Important 97
Applying ELV 99
Calculating Lifetime Value 101
Estimating human capital ROI 102
Estimating average annual compensation cost per segment 103
Estimating av
Introduction 1
About This Book 1
Foolish Assumptions 2
Icons Used in This Book 3
How This Book is Organized 3
Part 1: Getting Started with People Analytics 3
Part 2: Elevating Your Perspective 4
Part 3: Quantifying the Employee Journey 4
Part 4: Improving Your Game Plan with Science and Statistics 5
Part 5: The Part of Tens 5
Beyond the Book 5
Where to Go from Here 7
Part 1: Getting Started With People Analytics 9
Chapter 1: Introducing People Analytics 11
Defining People Analytics 12
Solving business problems by asking questions 14
Using people data in business analysis 19
Applying statistics to people management 20
Combining people strategy, science, statistics, and systems 21
Blazing a New Trail for Executive Influence and Business Impact 22
Moving from old HR to new HR 22
Using data for continuous improvement 24
Accounting for people in business results 24
Competing in the New Management Frontier 25
Chapter 2: Making the Business Case for People Analytics 27
Getting Executives to Buy into People Analytics 29
Getting started with the ABCs 29
Creating clarity is essential 30
Business case dreams are made of problems, needs, goals 30
Tailoring to the decision maker 31
Peeling the onion 32
Identifying people problems 34
Taking feelings seriously 35
Saving time and money 36
Leading the field (analytically) 37
People Analytics as a Decision Support Tool 38
Formalizing the Business Case 40
Presenting the Business Case 41
Chapter 3: Contrasting People Analytics Approaches 43
Figuring Out What You Are After: Efficiency or Insight 44
Efficiency 44
Insight 45
Having your cake and eating it too 46
Deciding on a Method of Planning 47
Waterfall project management 47
Agile project management 47
Choosing a Mode of Operation 50
Centralized 51
Distributed 52
Part 2: Elevating Your Perspective 55
Chapter 4: Segmenting for Perspective 57
Segmenting Based on Basic Employee Facts 58
"Just the facts, ma'am" 58
The brave new world of segmentation is psychographic and social 62
Visualizing Headcount by Segment 62
Analyzing Metrics by Segment 63
Understanding Segmentation Hierarchies 65
Creating Calculated Segments 68
Company tenure 68
More calculated segment examples 72
Cross-Tabbing for Insight 74
Setting up a dataset for cross-tabs 74
Getting started with cross-tabs 75
Good Advice for Segmenting 78
Chapter 5: Finding Useful Insight in Differences 79
Defining Strategy 80
Focusing on product differentiators 83
Identifying key jobs 85
Identifying the characteristics of key talent 86
Measuring If Your Company is Concentrating Its Resources 87
Concentrating spending on key jobs 88
Concentrating spending on highest performers 88
Finding Differences Worth Creating 93
Chapter 6: Estimating Lifetime Value 95
Introducing Employee Lifetime Value 96
Understanding Why ELV Is Important 97
Applying ELV 99
Calculating Lifetime Value 101
Estimating human capital ROI 102
Estimating average annual compensation cost per segment 103
Estimating av
About This Book 1
Foolish Assumptions 2
Icons Used in This Book 3
How This Book is Organized 3
Part 1: Getting Started with People Analytics 3
Part 2: Elevating Your Perspective 4
Part 3: Quantifying the Employee Journey 4
Part 4: Improving Your Game Plan with Science and Statistics 5
Part 5: The Part of Tens 5
Beyond the Book 5
Where to Go from Here 7
Part 1: Getting Started With People Analytics 9
Chapter 1: Introducing People Analytics 11
Defining People Analytics 12
Solving business problems by asking questions 14
Using people data in business analysis 19
Applying statistics to people management 20
Combining people strategy, science, statistics, and systems 21
Blazing a New Trail for Executive Influence and Business Impact 22
Moving from old HR to new HR 22
Using data for continuous improvement 24
Accounting for people in business results 24
Competing in the New Management Frontier 25
Chapter 2: Making the Business Case for People Analytics 27
Getting Executives to Buy into People Analytics 29
Getting started with the ABCs 29
Creating clarity is essential 30
Business case dreams are made of problems, needs, goals 30
Tailoring to the decision maker 31
Peeling the onion 32
Identifying people problems 34
Taking feelings seriously 35
Saving time and money 36
Leading the field (analytically) 37
People Analytics as a Decision Support Tool 38
Formalizing the Business Case 40
Presenting the Business Case 41
Chapter 3: Contrasting People Analytics Approaches 43
Figuring Out What You Are After: Efficiency or Insight 44
Efficiency 44
Insight 45
Having your cake and eating it too 46
Deciding on a Method of Planning 47
Waterfall project management 47
Agile project management 47
Choosing a Mode of Operation 50
Centralized 51
Distributed 52
Part 2: Elevating Your Perspective 55
Chapter 4: Segmenting for Perspective 57
Segmenting Based on Basic Employee Facts 58
"Just the facts, ma'am" 58
The brave new world of segmentation is psychographic and social 62
Visualizing Headcount by Segment 62
Analyzing Metrics by Segment 63
Understanding Segmentation Hierarchies 65
Creating Calculated Segments 68
Company tenure 68
More calculated segment examples 72
Cross-Tabbing for Insight 74
Setting up a dataset for cross-tabs 74
Getting started with cross-tabs 75
Good Advice for Segmenting 78
Chapter 5: Finding Useful Insight in Differences 79
Defining Strategy 80
Focusing on product differentiators 83
Identifying key jobs 85
Identifying the characteristics of key talent 86
Measuring If Your Company is Concentrating Its Resources 87
Concentrating spending on key jobs 88
Concentrating spending on highest performers 88
Finding Differences Worth Creating 93
Chapter 6: Estimating Lifetime Value 95
Introducing Employee Lifetime Value 96
Understanding Why ELV Is Important 97
Applying ELV 99
Calculating Lifetime Value 101
Estimating human capital ROI 102
Estimating average annual compensation cost per segment 103
Estimating av