David Freemantle

The Buzz (eBook, ePUB)

50 Little Things that Make a Big Difference to Worldclass Customer Service

• Format: ePub

Produktbeschreibung

50 tips & techniques to create a Buzz that delivers world-class customer service.

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Produktdetails

• Verlag: John Murray Press
• Erscheinungstermin: 12. Mai 2011
• Englisch
• ISBN-13: 9781857889802
• Artikelnr.: 47761747

Autorenporträt

David Freemantle is the founder of Superboss Ltd (www.superboss.co.uk). He is a pioneering author, whose many books include What Customers Like About You (also from Nicholas Brealey Publishing), and is a well-known speaker, respected across the world for his seminars on leadership, people management and customer service.

Rezensionen

Deliver truly great customer service. Read The Buzz and be inspired with dozens of practical ideas to improve your business. Henry Stewart, Chief Executive, Happy Computers