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Summary of Onboarding Matters by Donna Weber (eBook, ePUB)

How Successful Companies Transform New Customers Into Loyal Champions

• Format: ePub

Produktbeschreibung

Companies that disregard their customers shouldn't be surprised when they move on to other firms in the constant surge of customer churn. No one likes being ignored, especially buyers of sophisticated services, software or high-tech products with complex installation or use requirements. Frustrated customers will abandon these products, turning your software to shelfware. Although author Donna Weber tends to use jargon, she does a thorough job of explaining her process for training and retaining clients and for developing a supportive onboarding program that answers customers' questions proactively to eliminate potential dissatisfaction.

This officially licensed summary of Onboarding Matters was produced by getAbstract, the world's largest provider of book summaries. getAbstract works with hundreds of the best publishers to find and summarize the most relevant content out there. Find out more at getabstract.com.

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Produktdetails

• Verlag: GetAbstract AG
• Seitenzahl: 8
• Erscheinungstermin: 5. Januar 2022
• Englisch
• ISBN-13: 9798887270593
• Artikelnr.: 67205065

Autorenporträt

getAbstract is the world's largest provider of business book summaries. Our summaries provide you with the main ideas of a book fast, saving you countless hours while keeping you competitive and knowledgeable. Learn more at getAbstract.com.