Jack Wiley

Strategic Employee Surveys (eBook, PDF)

Evidence-based Guidelines for Driving Organizational Success

• Format: PDF

Produktbeschreibung

Praise for Strategic Employee Surveys "This is a must-read! If you want to bring your employee survey up to the next level--if you want to predict and drive your organizational outcomes, including customer satisfaction and business performance--if you want to move your business strategy and survey program closer together, then this is your book."--Franz G. Deitering, Ph.D., SAP, and CEO, RACER Benchmark Group; former Chairman, IT Survey Group "[Wiley makes] an excellent, well-balanced approach to making the business case for employee surveys and providing reinforcement on the essential components--from purpose and development of the instrument to results analysis to action planning."--Lawrence E. Milan, Senior Vice President, Human Resources, ING U.S. Insurance "This book does not get bogged down in statistical analyses, yet it features a healthy mix of the theoretical and the practical that works for the novice and the experienced survey program manager alike."-- Thomas E. Mitchell, Vice President, Northern Trust Company "The book's key concepts are illustrated with many specifics, especially survey content, and lots of fascinating 'war stories.' This book will become a well-thumbed volume by all who want to make the most of employee surveys."--Allen I. Kraut, Ph.D., Professor Emeritus of Management, Zicklin School of Business, Baruch College, CUNY

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Produktdetails

• Verlag: John Wiley & Sons
• Seitenzahl: 176
• Erscheinungstermin: 15. Februar 2011
• Englisch
• ISBN-13: 9780470891100
• Artikelnr.: 37300096

Autorenporträt

Jack W. Wiley, Ph.D., a pioneer in linkage research, is founder and executive director of the Kenexa Research Institute, a division of Kenexa, a global provider of business solutions for human resources. Prior to joining Kenexa, Dr. Wiley founded and served as the CEO of Gantz Wiley Research, a survey consulting firm that achieved industry leading status for both thought leadership and client retention.

Inhaltsangabe

List of Tables and Figures. Part One. Chapter 1: Introduction. Chapter 2:
Employee Surveys as Warning Indicators. Chapter 3: Employee Surveys as
Program Evaluation Measures. Chapter 4: Employee Surveys to Measure
Employer of Choice. Chapter 5: Employee Surveys as Leading Indicators.
Chapter 6: Merging "Employer of Choice" and "Leading Indicator" Survey
Purposes. Part Two. Chapter 7: An Overview of Survey Feedback and Action
Planning. Chapter 8: Setting Goals for Improvements in Survey Results.
Chapter 9: Sustaining Change. Chapter 10: Final Thoughts. References.
Index.

Rezensionen

'...makes an excellent, well-balanced approach to making the business case for employee surveys and providing reinforcement on the essential components.' (GoDubai.com, October 2010)