Paula Beesley, Melanie Watts, Mary Harrison

Developing Your Communication Skills in Social Work (eBook, PDF)

• Format: PDF

Produktbeschreibung

What is communication and why is it important? Our ability to communicate is central to everyday life and an essential skill in social work. This easy-to-read book offers a step-by-step guide to developing effective communication skills with a diverse range of service users and professionals. It is the perfect guide to help manage different communication skills in different settings, and more importantly, encourage students to continually reflect and develop these skills.

Key features:

- Wide range of case studies from an array of service areas and user groups

- Reflective tasks and questions to stimulate critical thinking and discussion

- Skills audits to test where your strengths are and areas for development

This book is designed to guide readers in developing their own communication style that best suits them to become an effective social worker, whilst meeting the needs of their service user group and individual service user.

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Produktdetails

• Verlag: SAGE Publications
• Seitenzahl: 200
• Erscheinungstermin: 25. September 2017
• Englisch
• ISBN-13: 9781526417787
• Artikelnr.: 49269627

Autorenporträt

Paula Beesley is a Senior Lecturer in Social Work at Leeds Beckett University, with interests in communication skill development and practice placements. She holds the Practice Teacher Award, and has been a practice teacher for 20 years both as a child protection social worker and as an independent off-site practice educator working with a wide range of placements and students. She is currently undertaking a PhD into communication in social work student supervision on placement.

Inhaltsangabe

Chapter 1: Reflection and Emotional Intelligence
Chapter 2: Initial Engagement
Chapter 3: Listening
Chapter 4: Clarification
Chapter 5: Empathy
Chapter 6: Challenging: Holding Sensitive Conversations
Chapter 7: Working with Resistance
Chapter 8: Barriers to Effective Communication
Chapter 9: Remote Communication
Chapter 10: Case Recording and Assessments
Chapter 11: Inter-Professional Communication
Chapter 12: Managing Endings