Gary Cokins, Karl D. Schubert, Michael H. Hugos, Randy Betancourt, Alyssa Farrell, Bill Flemming, Jonathan Hujsak

CIO Best Practices (eBook, ePUB)

Enabling Strategic Value With Information Technology
Redaktion: Stenzel, Joe

• Format: ePub

Produktbeschreibung

CIO BEST PRACTICES Enabling Strategic Value with Information Technology SECOND EDITION For anyone who wants to achieve better returns on their IT investments, CIO Best Practices, Second Edition presents the leadership skills and competencies required of a CIO addressing comprehensive enterprise strategic frameworks to fully leverage IT resources. Filled with real-world examples of CIO success stories, the Second Edition explores: * CIO leadership responsibilities and opportunities * The business impacts of both business and social networking, as well as ways the CIO can leverage the new reality of human connectivity on the Internet * The increasingly inextricable relationships between customers, employees, and their use of personal information technologies * Emerging cultural expectations and standards outside the workplace * Current CRM best practices in terms of the relationship between customer preferences and shareholder wealth * Enterprise energy utilization and sustainability practices--otherwise known as Green IT--with all the best practices collected here, in one place * Best practices for one of the Internet's newest and most revolutionary technologies: cloud computing and ways it is shaping the new economics of business

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Produktdetails

• Verlag: John Wiley & Sons
• Seitenzahl: 368
• Erscheinungstermin: 4. Oktober 2010
• Englisch
• ISBN-13: 9780470912553
• Artikelnr.: 37300388

Autorenporträt

JOE STENZEL has worked as editor in chief of the Journal of Strategic Performance Management and Cost Management, and two Warren, Gorham, and Lamont periodicals since 2000. He has written or co-written four other books for John Wiley & Sons: Essentials of Cost Management, From Cost to Performance Management, CFO Survival Guide, and Lean Accounting.

Inhaltsangabe

Preface. About the Contributing Authors. Chapter 1 Freedom with Fences:
Robert Stephens Discusses CIO Leadership and IT Innovation. The CIO
Leadership Paradox. The Fences. Rules and Innovative Augmentation. The CIO
and Enterprise Culture. Radical Transparency. Proactive Risk Practices. The
CIO and the Customer. The IT Organization. Notes. Chapter 2 Why Does IT
Behave the Way It Does? Making Sense of IT Business Management. Putting the
Pieces Together. Changing the Way IT Behaves. Notes. Chapter 3 Cloud
Computing and the New Economics of Business. A Combination of Technologies
Creates Create Cloud Computing. Some Working Definitions of Cloud
Computing. Cloud Computing has Three Component Layers. Implications of the
Transition to Cloud Computing. A Business Strategy Based on Agility. Using
the Cloud for Business Advantage. Business Applications with the Greatest
Potential. Cloud Risk Considerations. Cloud Cost Considerations. Case
Study: Selling "Designer Chocolates". Desirable Characteristics of New IT
Architecture. Public Clouds, Private Clouds, and Hybrid Clouds. Issues to
Consider When Thinking about Private Clouds. The Cloud is a Platform for
Managing Business Processes. Automate Routine Processes, Focus People on
Handling Exceptions. Four Technologies Enable Responsive Business
Processes. Notes. Chapter 4 Leading with Green: Expanding the CIO's Role in
Eco-Efficient Information Technology Adoption. What Is Green IT? Who Cares
about Green IT? Green IT: A Quickly Maturing Management Discipline. Common
Challenges Presented by Green. Role of Public Policy. Role of the CIO.
Risks and Common Mistakes to Avoid. Summary. Notes. Chapter 5
Sustainability, Technology, and Economic Pragmatism: A View into the
Future. Sustainability. Globalization, Decentralization, and
Sustainability. Future Opportunities for Improving Global IT
Sustainability. Mobility. Ubiquity: Pervasive Computing, Ubiquitous
Sensors, and Ad Hoc Communications. Energy: Smart Buildings, Renewables,
and Campus Sustainability. Physical Security and Information Assurance.
Integrating Sustainability into Strategic Planning. The Future Lies before
Us. Notes. Chapter 6 How to Measure and Manage Customer Value and Customer
Profitability. The Rising Need to Focus on Customers. A Foundation for
Customer Portfolio Management. Distinguishing High from Low Economic
Customer Value. Measuring Customer Lifetime Value. Balancing Shareholder
Value with Customer Value. The CFO and CIO Must Shift Emphasis. Appendix
6A: Activity-Based Costing is a Cost Reassignment Network. Notes. Chapter 7
Evolution of Networks into Networking. Evolution of Networks into
Networking: Computational, Data, Business, and Personal. Advances in
Computational and Data Networks. Advances in Storage and Data Networks.
Business Impacts of Business Networking. Business Impacts of Social
Networking. Virtual Worlds: Second Life. Democratization and Socialization
of Information. The Wisdom of Crowds? The New Reality. Adapting to the New
Reality. Role of IS/IT in Adapting to the New Reality. Notes. About the
Editor. Index.