Andere Kunden interessierten sich auch für
![The Expansion Sale: Four Must-Win Conversations to Keep and Grow Your Customers]( "The Expansion Sale: Four Must-Win Conversations to Keep and Grow Your Customers")
The Expansion Sale: Four Must-Win Conversations to Keep and Grow Your Customers26,99 €![The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value]( "The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value")
The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value27,99 €![The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers]( "The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers")
The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers45,99 €![Legendary Service: The Key Is to Care]( "Legendary Service: The Key Is to Care")
Legendary Service: The Key Is to Care22,99 €![Practical Customer Success Management]( "Practical Customer Success Management")
Practical Customer Success Management49,99 €![The Customer Service Solution]( "The Customer Service Solution")
The Customer Service Solution28,99 €![No Nonsense: Attract New Customers: 100+ Ideas to Bring in More Customers]( "No Nonsense: Attract New Customers: 100+ Ideas to Bring in More Customers")
No Nonsense: Attract New Customers: 100+ Ideas to Bring in More Customers13,99 €
Offers a fresh approach for greater productivity, profitability, and competitive advantage through service. This title shows how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function.