Written in short, easy-to-read chapters, The Trust Factor, 2nd Edition presents real-world examples and relevant research to help you develop the essential skills you need for building trust with staff, teachers, students, and parents.
Written in short, easy-to-read chapters, The Trust Factor, 2nd Edition presents real-world examples and relevant research to help you develop the essential skills you need for building trust with staff, teachers, students, and parents.
Julie Peterson Combs is Professor of Educational Leadership at Sam Houston State University, USA. Stacey Edmonson is Dean of the College of Education and Professor of Educational Leadership at Sam Houston State University, USA. Sandra Harris is Professor of Educational Leadership in the Center for Doctoral Studies at Lamar University, USA.
Inhaltsangabe
Contents Meet the Authors Preface eResources Acknowledgements Part I: Trust Busters #1 "I Want Your Input, but not Really" #2 "I Ignore Incompetence" #3 "I Prefer Group Reprimands" #4 "I Like Drama" #5 "Get Over It" #6 "Do what I say, not what I do" #7 "Inconsiderate and Insensitive, Who me?" #8 "It's not my Fault" #9 "Leave me Alone" #10 "I Expect Perfection" #11 "I'm in Love my Ideas" #12 "I Take Things Personally" #13 "I've Changed my Mind Again" #14 "I'm in a Bad Mood" #15 "I Like to Gossip" #16 "Everyone Likes Me on Social Media" Tool 1: Assessment for Trust Busters Part II: Trust Builders #1 Understand Trust #2. Repair Broken Trust #3 Listen Actively #4 Be Consistent #5 Use Empathy #6 Stay Calm Under Pressure #7 Use Power Wisely #8 Be Transparent #9 Assume the Best in Others #10 Go to the Source #11 Delegate Strategically #12 Say Thank You Often #13 Communicate Effectively #14 Set High Expectations #15 Be Visible #16 Manage Your Time #17 Maintain Confidentiality #18 Build Consensus #19 Acknowledge Interdependence #20 Follow Through #21 Empower Others #22 Take Risks #23 Respond with Respect #24 Use Humor #25 Treat Others as you Want to be Treated Tool 2: Assessment for Trust Builders Part III: Trust Boosters #1. Assess Trust #2. Talk about Trust #3. Recognize Strengths #4. Foster Leadership #5. Help Others Deal with Change #6. Honor the Past #7. Allow People to Fail #8. Demonstrate Competence #9. Provide Resources #10. Engage in Self-reflection Tool 3: Assessment for Trust Booster References
Contents Meet the Authors Preface eResources Acknowledgements Part I: Trust Busters #1 "I Want Your Input, but not Really" #2 "I Ignore Incompetence" #3 "I Prefer Group Reprimands" #4 "I Like Drama" #5 "Get Over It" #6 "Do what I say, not what I do" #7 "Inconsiderate and Insensitive, Who me?" #8 "It's not my Fault" #9 "Leave me Alone" #10 "I Expect Perfection" #11 "I'm in Love my Ideas" #12 "I Take Things Personally" #13 "I've Changed my Mind Again" #14 "I'm in a Bad Mood" #15 "I Like to Gossip" #16 "Everyone Likes Me on Social Media" Tool 1: Assessment for Trust Busters Part II: Trust Builders #1 Understand Trust #2. Repair Broken Trust #3 Listen Actively #4 Be Consistent #5 Use Empathy #6 Stay Calm Under Pressure #7 Use Power Wisely #8 Be Transparent #9 Assume the Best in Others #10 Go to the Source #11 Delegate Strategically #12 Say Thank You Often #13 Communicate Effectively #14 Set High Expectations #15 Be Visible #16 Manage Your Time #17 Maintain Confidentiality #18 Build Consensus #19 Acknowledge Interdependence #20 Follow Through #21 Empower Others #22 Take Risks #23 Respond with Respect #24 Use Humor #25 Treat Others as you Want to be Treated Tool 2: Assessment for Trust Builders Part III: Trust Boosters #1. Assess Trust #2. Talk about Trust #3. Recognize Strengths #4. Foster Leadership #5. Help Others Deal with Change #6. Honor the Past #7. Allow People to Fail #8. Demonstrate Competence #9. Provide Resources #10. Engage in Self-reflection Tool 3: Assessment for Trust Booster References
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