This textbook is designed for students of public affairs at every level who need to know and understand how technology can be applied in today's public management workplace. The book explores the latest trends in public management, policy, and technology and focuses on best practices on governance issues.
This textbook is designed for students of public affairs at every level who need to know and understand how technology can be applied in today's public management workplace. The book explores the latest trends in public management, policy, and technology and focuses on best practices on governance issues.
Alan R. Shark is an Associate Professor at the Schar School of Policy and Government, George Mason University. He also serves as the Vice President of Public Sector and Executive Director of the CompTIA Public Technology Institute. He is well-recognized as an author, lecturer, and speaker on technology developments and applications for most of his distinguished career. Dr. Shark's experience both balances and embraces the business, government, education, and technology sectors. He is a Fellow of the National Academy of Public Administration (NAPA), where he is the chair of the Academy's Standing Panel on Technology Leadership. He is also a Fellow of the Radio Club of America (RCA), and Fellow of the American Society of Association Executives (ASAE). He is the recipient of the prestigious National Technology Champion Award from the National Association of State Chief Information Officers. Dr. Shark holds a Doctorate in Public Administration (DPA) from the University of Southern California, USA.
Inhaltsangabe
1. Contemporary Trends in Public Administration and Technology 2. Governance and Leading Innovation-Who decides? 3. E-government and Digital Government: The Rise of the New Civic Media 4. Broadband, Mobility, and the Internet-Policies and Technology 5. The Data Factor-Transparency, Reform, and Improved Data-Driven Decisions 6. Managing Knowledge and Data Management 7. Geospatial Systems and Planning-Mapping and Visualizing the Future 8.Managed Software, Hardware, and Shared Services-Once Upon a Cloud 9. Assessing and Measuring IT Performance 10. Cybersecurity-Understanding and Managing Risk 11. The People Factor-Managing the Human Resource Function in a Technology Environment 12. Ethics and Digital Equity 13. Nonprofit Technology Management 14. Future Challenges-Artificial Intelligence, Robotics, Privacy, Public Trust
1. Contemporary Trends in Public Administration and Technology 2. Governance and Leading Innovation-Who decides? 3. E-government and Digital Government: The Rise of the New Civic Media 4. Broadband, Mobility, and the Internet-Policies and Technology 5. The Data Factor-Transparency, Reform, and Improved Data-Driven Decisions 6. Managing Knowledge and Data Management 7. Geospatial Systems and Planning-Mapping and Visualizing the Future 8.Managed Software, Hardware, and Shared Services-Once Upon a Cloud 9. Assessing and Measuring IT Performance 10. Cybersecurity-Understanding and Managing Risk 11. The People Factor-Managing the Human Resource Function in a Technology Environment 12. Ethics and Digital Equity 13. Nonprofit Technology Management 14. Future Challenges-Artificial Intelligence, Robotics, Privacy, Public Trust
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