Karl Albrecht

Social Intelligence

• Broschiertes Buch

Produktbeschreibung

Karl Albrecht defines social intelligence (SI) as the ability to get along well with others while winning their cooperation. SI is a combination of sensitivity to the needs and interests of others, sometimes called your "social radar," an attitude of generosity and consideration, and a set of practical skills for interacting successfully with people in any setting. "Social Intelligence" provides a highly accessible and comprehensive model for describing, assessing, and developing social intelligence at a personal level. This book is filled with intriguing concepts, enlightening examples, stories, cases, situational strategies, and a self-assessment tool - all designed to help you learn to navigate social situations more successfully.

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What is Your Social I.Q.?
"Every day I meet leaders with very high mental IQ's and very low social IQ's. Social Intelligence shows why it is important to have both! It is filled with wonderful stories and examples that show what social intelligence is and, more important, how to develop yours. This book is recommended reading for any leader and any coach."
--Marshall Goldsmith, co-editor, The Leader of the Future and Global Leadership
"In Social Intelligence Karl Albrecht engages us in a lively, insightful, and compelling exploration of the most crucial of human competencies. Full of real-life examples, a memorable framework, and practical tools and skills, Social Intelligence is a must-have guide for navigating our way through the sometimes mystifying, sometimes hilarious, and always stimulating world of person-to-person interactions. You will laugh, nod, go 'hmmm,' and just plain enjoy yourself. Hurry up and buy this book. You'll want to read it before your next encounter with a fellow human."
--Jim Kouzes, co-author, The Leadership Challenge
"The constant interaction between human beings is a complex, dynamic phenomenon. Powerfully convincing, Albrecht's Social Intelligence brilliantly adds another facet of understanding to why some succeed with people and others don't. His S.P.A.C.E. interaction theory was especially fascinating. What a remarkable contribution!"
--Stephen R. Covey, author, The 7 Habits of Highly Effective People and The 8th Habit: From Effectiveness to Greatness
"Karl Albrecht pulls from a lifetime of experience to make his model come to life. He is a master storyteller, and pulls on his eclectic knowledge of films, politics, and even Popeye to get his points across. You will dog-ear and highlight every other page!"
--Beverly L. Kaye, co-author, Love 'Em or Lose 'Em: Getting Good People to Stay and Love It, Don't Leave It: 26 Ways to Get What You Want at Work

Produktdetails

• Verlag: Wiley & Sons
• 1. Auflage
• Seitenzahl: 304
• Erscheinungstermin: 1. März 2009
• Englisch
• Abmessung: 229mm x 152mm x 17mm
• Gewicht: 361g
• ISBN-13: 9780470444344
• ISBN-10: 0470444347
• Artikelnr.: 25559569

Autorenporträt

Dr. Karl Albrecht is a management consultant, executive advisor, futurist, researcher, speaker, and prolific author. In his twenty-five-year career he has worked with many kinds of businesses, government, and nonprofit organizations in a wide range of industries world-wide. He has consulted with senior executives and lectured to conferences on all inhabited continents. He is the author of more than twenty books on various aspects of individual and business performance, including Brain Power: Learn to Improve Your Thinking Skills; The Northbound Train: Finding the Purpose, Setting the Direction, Shaping the Destiny of Your Organization; The Power of Minds at Work: Organizational Intelligence in Action; and co-author of the best-selling Service America!: Doing Business in the New Economy, widely credited with launching the "customer revolution" in the U.S. and abroad, which has sold over a half-million copies in seven languages. He devotes much of his effort to finding and developing promising new concepts for both organizational and individual effectiveness. His research and development activities have spanned a wide range of issues, from individual creativity all the way to corporate strategic vision. He is widely regarded as a key thought leader in the field of emerging strategic business issues. He can be contacted at www.KarlAlbrecht.com.

Inhaltsangabe

Foreword. Acknowledgment. Preface. 1. A Different Kind of "Smart". Old Wine
in New Bottles? Going Beyond IQ. EI, SI, or Both? From Toxic to Nourishing.
Blind Spots, Lenses, and Filters. Social Halitosis, Flatulence, and
Dandruff. The "Dilbert" Factor. Can We Become a Socially Smarter Species?
S.P.A.C.E.:The Skills of Interaction. 2. "S" Stands for Situational
Awareness. Situational Dumbness and Numbness. Ballistic Podiatry: Making
the Worst of a Situation. Reading the Social Context. What to Look For. The
Proxemic Context. The Behavioral Context. The Semantic Context. Navigating
Cultures and Subcultures. Codes of Conduct: Violate the Rules at Your
Peril. Building the Skills of Situational Awareness. 3. "P" Stands for
Presence. Being There. Is Charisma Over-Rated? Do Looks Matter? Reading
(and Shaping) the "Rules of Engagement". The Ugly American Syndrome. More
of You, Less of Me. A Case of Attitude. Building the Skills of Presence. 4.
"A" Stands for Authenticity. Take a Tip from Popeye. It's a Beautiful Day
in the SI Neighborhood. The Snap-On Smile: Can You Fake Sincerity?
Left-Handed Compliments. The Puppy Dog Syndrome. Narcissism: It's Really
All About Me. Head Games, Power Struggles, and Manipulation. Building the
Skills of Authenticity. 5. "C" Stands for Clarity. A Way with Words.
Hoof-in-Mouth Disease: Sometimes Silence Works Best. Role-Speak and
Real-Speak. Helicopter Language and Elevator Speeches. "Clean" Language and
"Dirty" Language. Verbal Bludgeons. Taking a Brain for a Walk. The Power of
Metaphor. E-Prime: the Language of Sanity. Building the Skills of Clarity.
6. "E" Stands for Empathy. What Destroys Empathy? What Builds Empathy? The
Platinum Rule. The Irony of Empathic Professions. L.E.A.P.S.: Empathy by
Design. Empathy in Four Minutes. Building the Skills of Empathy. 7.
Assessing and Developing SI. AssessingYour Interaction Skills.
Self-Awareness: Seeing Yourself as Others See You. Assessing Your
Interaction Style: Drivers, Energizers, Diplomats, and Loners. The
Strength-Weakness Irony. Priorities for Improvement. 8. SI in the World of
Work: Some Reflections. The Real and Legal Consequences of Social
Incompetence. Cultures of Conflict and Craziness. Hierarchies,Testosterone,
and Gender Politics. Getting it Right at Work and Wrong at Home. The
Diversity Puzzle. Ritual, Ceremony, and Celebration. Positive Politics:
Getting Ahead with Your Value. System Intact. 9. SI in Charge: Thoughts on
Developing Socially Intelligent Leaders. The S.O.B. Factor. Executive
Hubris: Its Costs and Consequences. Best Boss,Worst Boss. P.O.W.E.R.:Where
It Comes From, How to Get It. How the Worst Bastards on the Planet Get and
Keep Power. The Algebra of Influence. S.P.I.C.E.: Leading When You're Not
In Charge. 10. SI and Conflict: Thoughts About Getting Along. The Double
Spiral of Conflict. Why Argue? Crucial Conversations. Added Value
Negotiating. Epilogue. SI and the Next Generation: Who's Teaching Our Kids?
Our Children Are Not Our Children. The (Only) Ten Basic News Stories.
Anxiety Drives Attention. Breaking the Addiction to Television. The Buying
of Our Babies. Video Games:The New Sandlot. Teachers, Parents, or Neither?
Belonging or Be Longing? The S.P.A.C.E. Solution for Schools. A
Prescription for SI at Every Age. Index. About the Author.