IN AN ERA OF UNPRECEDENTED CHANGE, competition and technological innovation will continue to force managers to modify the underlying processes that make up their organizations. And as those processes change, the performance systems and management skills must change along with them. Results, Not Reports provides business leaders with the tools and expertise to ensure their companies have the capacity and the capability to continually evolve and improve.
IN AN ERA OF UNPRECEDENTED CHANGE, competition and technological innovation will continue to force managers to modify the underlying processes that make up their organizations. And as those processes change, the performance systems and management skills must change along with them. Results, Not Reports provides business leaders with the tools and expertise to ensure their companies have the capacity and the capability to continually evolve and improve.
PETER FOLLOWS cofounded Carpedia International with Greg Tremblay and currently serves as the CEO. Carpedia is a global management consulting firm that helps high-performing executives achieve lasting improvements in performance and profitability across various industries. Peter brings extensive expertise in strategy, supply chain management, and operational effectiveness, having consulted with organizations in seven industries across five continents. He has served on the boards of several public and private organizations. Peter is also the author of the 52 Series, which outlines Carpedia's unique methodology, business principles, and insight. In addition to his professional accomplishments, Peter draws from a wealth of experience in other high-performance environments. He played Division 1 hockey and lacrosse at Harvard and was a member of the Canadian Men's National Lacrosse Team.
Inhaltsangabe
Introduction Why Change Requires Change It's Tough To Change Habits The Key To Sustainable Results Even Great Companies Have Challenges How This Book Is Organized Part 1: Where To Look Chapter 1 The Results Equation Defining Results Defining Process Defining Performance Defining People Chapter 2 Assess The Opportunity Link Finance And Operations Evaluate Operating Performance Build A Business Case Chapter 3 Create A Results Strategy Identify The Focus Areas De Termine How To Measure Results Develop A Communication Strategy Part 2: What To Improve Chapter 4 Improve Processes Why Do Process Challenges Exist? How Do You Identify Process Challenges? How Do You Improve A Process? Chapter 5 Align Performance Systems Why Do Performance Systems Get Unaligned? How Do You Identify Performance System Challenges? How Do You Align Performance Systems Chapter 6 Develop People What Are Common People Challenges? How Do You Identify People Challenges? How Do You Change Behaviors? Part 3: How To Get Results Chapter 7 Focus The Effort Row In The Same Direction Communicate The Vision Avoid The Trap Chapter 8 Prepare For Change Organize For Change Train And Coach Managers Conduct Prototypes Chapter 9 Implement Change Implementation Mindsets Getting Results Cementing Your Gains Acknowledgments About The Author About Carpedia International
Introduction Why Change Requires Change It's Tough To Change Habits The Key To Sustainable Results Even Great Companies Have Challenges How This Book Is Organized Part 1: Where To Look Chapter 1 The Results Equation Defining Results Defining Process Defining Performance Defining People Chapter 2 Assess The Opportunity Link Finance And Operations Evaluate Operating Performance Build A Business Case Chapter 3 Create A Results Strategy Identify The Focus Areas De Termine How To Measure Results Develop A Communication Strategy Part 2: What To Improve Chapter 4 Improve Processes Why Do Process Challenges Exist? How Do You Identify Process Challenges? How Do You Improve A Process? Chapter 5 Align Performance Systems Why Do Performance Systems Get Unaligned? How Do You Identify Performance System Challenges? How Do You Align Performance Systems Chapter 6 Develop People What Are Common People Challenges? How Do You Identify People Challenges? How Do You Change Behaviors? Part 3: How To Get Results Chapter 7 Focus The Effort Row In The Same Direction Communicate The Vision Avoid The Trap Chapter 8 Prepare For Change Organize For Change Train And Coach Managers Conduct Prototypes Chapter 9 Implement Change Implementation Mindsets Getting Results Cementing Your Gains Acknowledgments About The Author About Carpedia International
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