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Provides a user-friendly approach to operations management.
Comprehensive coverage of the key issues in operations management, eg Business Process Re-engineering, Quality, JIT and Manufacturing Planning and Control.
Operations Management is concerned with the management of people and the customer processes and involves the study of the design, planning and control of these processes.

Produktbeschreibung
Provides a user-friendly approach to operations management.

Comprehensive coverage of the key issues in operations management, eg Business Process Re-engineering, Quality, JIT and Manufacturing Planning and Control.
Operations Management is concerned with the management of people and the customer processes and involves the study of the design, planning and control of these processes.
Autorenporträt
Emeritus Professor of Lean Enterprise, University of Buckingham. Former director of Masters programme at Lean Enterprise Research Centre, Cardiff Business School (1998-2013). Began studying Lean / JIT at University of Witwatersrand, Johannesburg in 1983 with links with Toyota SA