Outcome in the management of public services refers to the impact of a particular public sector activity. This book provides a critical assessment of the way outcome is measured, exploring the need to balance objective and subjective forms of
Outcome in the management of public services refers to the impact of a particular public sector activity. This book provides a critical assessment of the way outcome is measured, exploring the need to balance objective and subjective forms of
1: A Framework for Analysing the Measurement of Outcome 2: Health and Health Care 3: Outcome Measures for Social Security 4: Outcome Measures in Higher Education 5: Outcome Measurement in the Criminal Justice System 6: Outcome Measures in Community Care 7: Outcome Measurement in the Management of Social Rented Housing 8: Measuring Outcome in Schools 9: In Search of a Representative Measure of Poverty 10: Accounting for Outcomes 11: Societal Outcome Measurement 12: Conclusions and Prospects
1: A Framework for Analysing the Measurement of Outcome 2: Health and Health Care 3: Outcome Measures for Social Security 4: Outcome Measures in Higher Education 5: Outcome Measurement in the Criminal Justice System 6: Outcome Measures in Community Care 7: Outcome Measurement in the Management of Social Rented Housing 8: Measuring Outcome in Schools 9: In Search of a Representative Measure of Poverty 10: Accounting for Outcomes 11: Societal Outcome Measurement 12: Conclusions and Prospects
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