Highlights the skills and practices necessary for effective leader-managers in the public sector. It begins by clarifying the differences between leadership and management.
Highlights the skills and practices necessary for effective leader-managers in the public sector. It begins by clarifying the differences between leadership and management.
Chapter 1 Leading and Managing in the Public Sector; Chapter 2 Introducing Our Leader-Managers; Chapter 3 Picking and Motivating Your People; Chapter 4 Walking Around ... Listening ... Learning; Chapter 5 Fostering Collaboration and Support; Chapter 6 Building Effective Organizations; Chapter 7 Communicating With the Public; Chapter 8 Demonstrating Character and Integrity; Chapter 9 Conclusion; Part 1 Interview Transcripts; Chapter 10 Kimberly Belshé Secretary, California Health and Human Services Agency Interviewed by Michael Dukakis March 26, 2008 Sacramento, California; Chapter 11 John B. Catoe Jr. General Manager, Washington Metropolitan Area Transit Authority Interviewed by Michael Dukakis June 12, 2007 Washington, DC; Chapter 12 Thomas W. Payzant Former Superintendent, Boston Public Schools Interviewed by Michael Dukakis and John Portz June 5, 2007 Cambridge, Massachusetts; Chapter 13 Federico Fabian Peña Former Mayor of Denver and Secretary of U.S. Departments of Transportation and Energy Interviewed by Michael Dukakis July 18, 2009 Denver, Colorado; Chapter 14 Mary E. Peters U.S. Secretary of Transportation Interviewed by Michael Dukakis and John Portz November 9, 2008 Washington, DC; Chapter 15 Jean Hoefer Toal Chief Justice, South Carolina Supreme Court Interviewed by Michael Dukakis and John Portz August 28, 2007 Columbia, South Carolina; Chapter 16 Bernard E. Trainor Lieutenant General, U.S. Marine Corps, Retired Interviewed by Michael Dukakis and John Portz November 9, 2008 Potomac Falls, Virginia;
Chapter 1 Leading and Managing in the Public Sector; Chapter 2 Introducing Our Leader-Managers; Chapter 3 Picking and Motivating Your People; Chapter 4 Walking Around ... Listening ... Learning; Chapter 5 Fostering Collaboration and Support; Chapter 6 Building Effective Organizations; Chapter 7 Communicating With the Public; Chapter 8 Demonstrating Character and Integrity; Chapter 9 Conclusion; Part 1 Interview Transcripts; Chapter 10 Kimberly Belshé Secretary, California Health and Human Services Agency Interviewed by Michael Dukakis March 26, 2008 Sacramento, California; Chapter 11 John B. Catoe Jr. General Manager, Washington Metropolitan Area Transit Authority Interviewed by Michael Dukakis June 12, 2007 Washington, DC; Chapter 12 Thomas W. Payzant Former Superintendent, Boston Public Schools Interviewed by Michael Dukakis and John Portz June 5, 2007 Cambridge, Massachusetts; Chapter 13 Federico Fabian Peña Former Mayor of Denver and Secretary of U.S. Departments of Transportation and Energy Interviewed by Michael Dukakis July 18, 2009 Denver, Colorado; Chapter 14 Mary E. Peters U.S. Secretary of Transportation Interviewed by Michael Dukakis and John Portz November 9, 2008 Washington, DC; Chapter 15 Jean Hoefer Toal Chief Justice, South Carolina Supreme Court Interviewed by Michael Dukakis and John Portz August 28, 2007 Columbia, South Carolina; Chapter 16 Bernard E. Trainor Lieutenant General, U.S. Marine Corps, Retired Interviewed by Michael Dukakis and John Portz November 9, 2008 Potomac Falls, Virginia;
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