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Part of the Lean Tools for Healthcare series, this book describes exactly what a kaizen event is and details all the phases necessary for implementing continuous improvement practices in your healthcare organization. It walks readers through the steps of conducting an effective kaizen workshop-one that is well planned, well implemented, and well monitored. The information is presented in an easy-to-assimilate format. Numerous illustrations reinforce the text and margin assists call your attention to key terms, healthcare examples, and how-to steps.