The management of quality has emerged as the key development issue for education in the 1990s and beyond. In the context of education, quality is an ellusive concept and difficult to define. This text offers practical ideas and suggestions from which the reader can choose to meet their own particular needs in a field where there are seemingly an infinite number of possible approaches.
The management of quality has emerged as the key development issue for education in the 1990s and beyond. In the context of education, quality is an ellusive concept and difficult to define. This text offers practical ideas and suggestions from which the reader can choose to meet their own particular needs in a field where there are seemingly an infinite number of possible approaches.
Definitions of quality selecting an approach external quality awards total quality management getting started management and staff communications processes and proceedings teaching and learning targets and standards customer satisfaction surveys review and self-assessment assuring quality in franchising.
Definitions of quality selecting an approach external quality awards total quality management getting started management and staff communications processes and proceedings teaching and learning targets and standards customer satisfaction surveys review and self-assessment assuring quality in franchising.
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