Denis Collins

Essentials of Business Ethics

Creating an Organization of High Integrity and Superior Performance

• Broschiertes Buch

Produktbeschreibung

Essential guidance for creating world-class organization Providing practical "how-to" examples and best practices on every area of managing ethics inside organizations, this brief yet powerful book lays down the foundation for creating a culture of high integrity and superior performance and offers advice relevant to every organization or company. Topics include best practices in determining the ethics of job candidates; ethical decision making; ethics and diversity training; ethics officers and hotlines; ethical leadership, work goals, and performance appraisals; environmental management; community outreach; and much more. Part of Wiley's Essentials series, Essentials of Business Ethics is designed to enable corporate leaders to get up to speed quickly on the nuts and bolts of business ethics. Denis Collins (Madison, WI) currently serves on the Editorial Boards of Journal of Business Ethics, Journal of Academic Ethics, and Encyclopedia of Business Ethics.

Produktdetails

• Verlag: John Wiley & Sons / WILEY
• Seitenzahl: 318
• Erscheinungstermin: 1. Mai 2009
• Englisch
• Abmessung: 229mm x 152mm x 19mm
• Gewicht: 518g
• ISBN-13: 9780470442562
• ISBN-10: 0470442565
• Artikelnr.: 25845535

Autorenporträt

Dr. Liam Collins is the executive director of the Madison Policy Forum, a senior fellow with New America, and a permanent member with the Council on Foreign Relations. Colonel (retired) Collins served in the US Army for 27 years. As a career Special Forces officer, he conducted multiple operational and combat deployments to Afghanistan, Iraq, Bosnia, South America, and the Horn of Africa. In Iraq, Liam conducted operations in Baghdad, Fallujah, Ramadi, and many other cities. Liam retired from the military in 2019 as the founding director of the Modern War Institute and the director of the Department of Military Instruction at the United States Military Academy at West Point. He holds a Bachelor of Science degree in Mechanical Engineering (Aerospace) from the United States Military Academy, and a Master's in Public Affairs and a PhD from Princeton University's School of Public and International Affairs.

Inhaltsangabe

Foreword. Preface. About the Web Site. Acknowledgments. PART 1 Background.
1 Human Nature and Unethical Behavior in Organizations. Daily Occurrence of
Ethical Dilemmas. Competitive Advantages of Ethical Organizations. Managing
Morally Imperfect People. What Is the Extent of Unethical Behaviors at
Work? What Types of Organizations and Operational Areas Have Ethical
Problems? Why Do Good People Behave Unethically? What Are the Costs of
Unethical Behaviors? What Is Human Nature? Summary. Notes. 2 The Ethical
Foundation of Capitalism and the Optimal Ethics Systems Model. Adam Smith's
Capitalism and Business Ethics. Federal Sentencing Guidelines. The Optimal
Ethics Systems Model. Summary. Note. PART 2 Getting Everyone on Board. 3
Hiring Ethical People. The Five-Step Ethics Job Screen Process. Summary.
Notes. 4 Codes of Ethics and Codes of Conduct. Difference Between a Code of
Ethics and a Code of Conduct. Importance of Code Expectations and
Awareness. Prevalence of Codes of Ethics and Conduct. Code of Ethics
Content. Code of Conduct Content. Effective Codes. Annual Code of Ethics
Assessment. Summary. Notes. 5 Ethical Decision-Making Framework. Rotary
International's Four-Way Test. Raytheon's Ethics Quick Test. The Ethics
Decision-Making Framework. The Five Ethical Theories. Persuading Others.
Ten "Ethical Hazard Approaching" Signs. Summary. Notes. 6 Ethics Training.
Extent of Ethics Training. Who to Train. Web-Based Ethics Training.
Facilitating an Ethics Discussion. Ethics Training Options. Assessing the
Ethics Training Workshops. Summary. Notes. 7 Respecting Employee Diversity.
Competitive Advantages of Diversity Management. Four Layers of Diversity.
Implementing a Diversity Initiative. Best Operational Practices for
Managing Diversity. Diversity Training Problems and Solutions. Diversity
Discussion Guidelines. Diversity Training Exercises. Summary. Notes. PART 3
Daily Internal Operations. 8 Ethics Reporting Systems. Undesirable Employee
Reactions to Ethical Issues. Ethics & Compliance Officer (ECO). Ombudsman.
Assist Lines. Whistleblowing. Summary. Notes. 9 Ethical Leadership, Work
Goals, and Performance Appraisals. Managers as Ethical Role Models. Great
Place to Work(r) Dimensions. Virtues and Leadership Practices. Work Goals.
Performance Appraisals. Collection and Evaluation Issues. Performance
Appraisal Feedback. Disciplining Work Rule Violations. Forgiveness.
Summary. Notes. 10 Empowering Ethical Employees. Go-Getters, Fence-Sitters,
and Adversarials. Effective Teams. Systematic Team Problem-Solving Process.
Connecting Employees to the Mission--Appreciative Inquiry. Daily
Performance Reflections. Scanlon-Type Gainsharing Plans. Open Book
Management. Profit Sharing. Stock Options. Employee Stock Option Plans
(ESOPs). Cooperatives. Summary. Notes. PART 4 Being a Good Citizen. 11
Environmental Management. Competitive Advantages of Being Eco-Friendly.
Managing the Environmental Change Process. Environmental Management System
(EMS). Environmental Risk Assessment. The Natural Step (TNS) Framework and
Cost Reductions. Product Packaging and Design. Green Buildings.
Environmental Performance Indicators. Sustainability Reporting. Summary.
Notes. 12 Community Outreach and Respect. Business Case for Community
Involvement. What to Give. Giving to Whom? Team Building and Project
Management Training Opportunities. Community Involvement Management
Process. Community Reputation Assessment. Social Performance Reporting.
Summary. Notes. Index.

Rezensionen

"Full of practical examples...A great "nuts and bolts" overview."(Ethical Corporation Magazine, March 2009)