Emotional Intelligence Coaching examines the vital role emotions and habits play in performance. Emotional intelligence can help leaders and coaches recognize how attitudes - both their own and those of the people they coach - prevent individuals from reaching their potential. Replacing these with more useful feelings and thoughts can provide a powerful means of improving performance. This book explains the principles of emotional intelligence and how these relate to coaching for performance. It includes practical activities for those seeking to identify and adapt their behaviour in order to…mehr
Emotional Intelligence Coaching examines the vital role emotions and habits play in performance. Emotional intelligence can help leaders and coaches recognize how attitudes - both their own and those of the people they coach - prevent individuals from reaching their potential. Replacing these with more useful feelings and thoughts can provide a powerful means of improving performance. This book explains the principles of emotional intelligence and how these relate to coaching for performance. It includes practical activities for those seeking to identify and adapt their behaviour in order to achieve more. Never before have emotional intelligence and coaching been brought together in this way to help you develop your own and other people's performance.
Steve Neale is MD of BCS International, a leading emotional intelligence training, consultancy and coaching organization. Steve is a qualified psychologist, coach, EI practitioner, counsellor and hypnotherapist. Lisa Spencer-Arnell is MD of CCS Coaching International and a Director of Real Difference. She is passionate about inspiring people to be at their best through leadership coaching, EI development and facilitation. Liz Wilson is Director of TWP behavioural change specialists and a qualified coach, mentor, coach-supervisor and EI practitioner.
Inhaltsangabe
1. What is emotional intelligence? It's all about performance What is emotional intelligence? How many brains have you got? Emotional intelligence - two aspects Can you improve your emotional intelligence? Measuring EI Sustainable change takes time Different approaches to EI 2. What is coaching? What is coaching? Why coaching? What does great coaching look like? What next? What does the future of coaching look like? 3. The importance of emotional intelligence in coaching What's wrong with coaching? The emotionally intelligent coach Life positions: the foundations to successful coaching 4. The fast track to performance and profitability Paying the price of negativity The potential and performance equation Individual performance Team performance Organizational performance The evidence Measuring the impact: what's your ROI? 5. Developing your emotional intelligence Self-regard Regard for others Self-awareness Awareness of others 6. Understanding and working with values, beliefs and attitudes Inside-out performance Values The impact of values Why values matter The role of values within coaching Values at work in organizations Attitudes and beliefs The values, attitudes and behaviour link Defining organizational values, attitudes and behaviours 7. Core coaching skills Do you hear what I hear? EI listening Emotionally intelligent questioning Questioning and the EI coach EI empathy Rapport Coaching models 8. How goals flow from values to action Everything starts as an idea Connect emotionally with your goals It's all about mind over matter Is working SMARTER the only way? Goals are vehicles for living our values How goals flow from values to action 9. The coaching toolkit Agreement and contract Coaching models Coaching questions 10. Coaching ethics and best practice What attracts us to become coaches? So, what does best practice mean to you? Cracking the code What constitutes best practice for the emotionally intelligent coach? How was it for you? Supervision - the helicopter view
1. What is emotional intelligence? It's all about performance What is emotional intelligence? How many brains have you got? Emotional intelligence - two aspects Can you improve your emotional intelligence? Measuring EI Sustainable change takes time Different approaches to EI 2. What is coaching? What is coaching? Why coaching? What does great coaching look like? What next? What does the future of coaching look like? 3. The importance of emotional intelligence in coaching What's wrong with coaching? The emotionally intelligent coach Life positions: the foundations to successful coaching 4. The fast track to performance and profitability Paying the price of negativity The potential and performance equation Individual performance Team performance Organizational performance The evidence Measuring the impact: what's your ROI? 5. Developing your emotional intelligence Self-regard Regard for others Self-awareness Awareness of others 6. Understanding and working with values, beliefs and attitudes Inside-out performance Values The impact of values Why values matter The role of values within coaching Values at work in organizations Attitudes and beliefs The values, attitudes and behaviour link Defining organizational values, attitudes and behaviours 7. Core coaching skills Do you hear what I hear? EI listening Emotionally intelligent questioning Questioning and the EI coach EI empathy Rapport Coaching models 8. How goals flow from values to action Everything starts as an idea Connect emotionally with your goals It's all about mind over matter Is working SMARTER the only way? Goals are vehicles for living our values How goals flow from values to action 9. The coaching toolkit Agreement and contract Coaching models Coaching questions 10. Coaching ethics and best practice What attracts us to become coaches? So, what does best practice mean to you? Cracking the code What constitutes best practice for the emotionally intelligent coach? How was it for you? Supervision - the helicopter view
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