In this guide, Hirata presents a progressive, cost-cutting efficiency system that builds on material requirement planning (MRP) and enterprise resource planning (ERP) to facilitate improved customer satisfaction.
In this guide, Hirata presents a progressive, cost-cutting efficiency system that builds on material requirement planning (MRP) and enterprise resource planning (ERP) to facilitate improved customer satisfaction.
Customer Service Planning: A New Approach. Product Quality: The Need for Change. Limitations of MRP/ERP. Common Parts Problems and the Failure of MRP and Non-MRP Solutions. Customer Satisfaction Planning: Theory. Customer Satisfaction Planning: Implementation. Manufacturing Planning: Supply and Demand. Order Management and Manufacturing Scheduling. Supply Chain and Business Management. Building Customer Relations with CSP. Making the Switch: How to Convert to Customer Satisfaction Planning. Glossary.
Customer Service Planning: A New Approach. Product Quality: The Need for Change. Limitations of MRP/ERP. Common Parts Problems and the Failure of MRP and Non-MRP Solutions. Customer Satisfaction Planning: Theory. Customer Satisfaction Planning: Implementation. Manufacturing Planning: Supply and Demand. Order Management and Manufacturing Scheduling. Supply Chain and Business Management. Building Customer Relations with CSP. Making the Switch: How to Convert to Customer Satisfaction Planning. Glossary.
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