The book defines and describes the importance of focusing on the behaviors necessary for sustainable change rather than focusing on the tools and methodology behind change management.
The book defines and describes the importance of focusing on the behaviors necessary for sustainable change rather than focusing on the tools and methodology behind change management.
1. Review of CI Program Challenges 2. Introduction to Desired Behaviors 3. Change Management 4. Agile and Patterns 5. Case Study of CI in Financial Services 6. Risk Behaviors 7. Customer Experience 8. Safety 9. Personality Types and Behaviors 10. Fourth Stage of the Industrial Revolution: Industry 4.0, Internet of Things (IoT), and Artificial Intelligence (AI) 11. Leadership Responsibility 12. Roadmap for Implementation 13. Wrap-Up
1. Review of CI Program Challenges 2. Introduction to Desired Behaviors 3. Change Management 4. Agile and Patterns 5. Case Study of CI in Financial Services 6. Risk Behaviors 7. Customer Experience 8. Safety 9. Personality Types and Behaviors 10. Fourth Stage of the Industrial Revolution: Industry 4.0, Internet of Things (IoT), and Artificial Intelligence (AI) 11. Leadership Responsibility 12. Roadmap for Implementation 13. Wrap-Up
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