Applications of open-ended questions and text data in sensory and consumer science
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Applications of open-ended questions and text data in sensory and consumer science

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Understanding how consumers truly perceive products is at the heart of sensory and consumer science. While traditional surveys rely on limited, predefined response options, open-ended questions invite participants to describe their sensory experiences in their own words, offering richer and more nuanced insights into individual perceptions and preferences. Building on this shift toward more expressive forms of data researchers now have access to vast, unstructured text data from online reviews to social media posts offering unprecedented opportunities to explore consumer opinions and sentiment...