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Few variables have greater influence over employee productivity and retention than the relationship between employees and their immediate manager. However, until now, what employees most want from managers has not been the subject of rigorous scientific analysis. The Employee-Centric Manager, by world-renowned organizational psychologist, author, and consultant Dr. Jack Wiley, reveals what employees most want from their manager and how that influences employee engagement, interpersonal team chemistry, and team performance. Based on a survey of 80,000 employees representing 27 countries, all …mehr

Produktbeschreibung
Few variables have greater influence over employee productivity and retention than the relationship between employees and their immediate manager. However, until now, what employees most want from managers has not been the subject of rigorous scientific analysis. The Employee-Centric Manager, by world-renowned organizational psychologist, author, and consultant Dr. Jack Wiley, reveals what employees most want from their manager and how that influences employee engagement, interpersonal team chemistry, and team performance. Based on a survey of 80,000 employees representing 27 countries, all major job titles, and three generations across all major industries, The Employee-Centric Manager reveals the five behaviors, two values, and one skill that any manager at any level within an organization can leverage to improve managerial effectiveness and ultimately create great career experiences. A groundbreaking analysis with enormous practical implications, The Employee-Centric Manager is a handbook that offers easy-to-follow guidance that managers can put into action immediately to improve employee engagement, retention, and productivity. Unlike the anecdotal advice offered in most management self-help books, the eight attributes identified have been validated to account for 67% of managerial effectiveness ratings. Written in a concise and compelling style, filled with practical tips and examples, The Employee-Centric Manager is a must-read for anyone responsible for managing people in any industry worldwide.
Autorenporträt
Jack Wiley, PhD, is an award-winning organizational psychologist, researcher, author, and leadership consultant. He is the author of three books, including The Employee-Centric Manager, 8 Keys to People-Management Effectiveness, published in 2021, RESPECT, Delivering Results by Giving Employees What They Really Want (2012), and Strategic Employee Surveys, Evidence-Based Guidelines for Driving Organizational Success (2010). Most recently, Dr. Wiley was professor of psychology at Manchester University where he founded the undergraduate program in industrial-organizational psychology. Prior to that Dr. Wiley worked in business and industry for 35 years. After working for large corporations as an internal practitioner, he founded and served as CEO of Gantz Wiley Research, a consulting firm specializing in driving organizational success using employee and customer surveys. Upon selling his practice to Kenexa, he founded and served as president of Kenexa's High Performance Institute. Dr. Wiley departed IBM after its acquisition of Kenexa and continues consulting with leadership teams and serving as a keynote speaker at leadership events.Dr. Wiley earned a PhD in organizational psychology from the University of Tennessee. He was elected Fellow of the American Psychological Association, the Association for Psychological Science and the Society for Industrial and Organizational Psychology. From the latter organization he received a lifetime achievement award for outstanding contributions to professional practice. He is a licensed consulting psychologist, accredited as a Senior Professional in Human Resources (SPHR) and as a SHRM Senior Certified Professional (SHRM-SCP). Dr. Wiley currently serves as the Chief Scientific Officer at Engage2Excel and as the president and CEO of both Jack Wiley Consulting, LLC an Employee Centricity LLC.