Design exceptional employee experience (EX) in your organization to improve motivation, engagement and productivity and drive both employee and overall business performance.
Design exceptional employee experience (EX) in your organization to improve motivation, engagement and productivity and drive both employee and overall business performance.
Emma Bridger is an award-winning employee engagement and experience specialist and Director of People Lab, an Employee Engagement Consultancy that works with clients worldwide. With over 20 years' experience she has designed courses for the Chartered Institute of Personnel and Development (CIPD), contributed to the UK government's Engage for Success review and now advises the UK Government taskforce on engagement as part of the 'guru group'.In 2021 she was named as one of the Most Influential HR Thinkers by HR Magazine. Belinda Gannaway is the Director of Strategy for experience design consultancy, Fathom XP. Prior to this she was the Digital Transformation Culture Director at Brilliant Noise and the Account Lead at NixonMcInnes.
Inhaltsangabe
Chapter 01: Introducing employee experience design Definitions and approaches; Chapter 02: Making the case for EX; Chapter 03: Busting myths What's really driving your EX?; Chapter 04: Culture, leadership and EX; Chapter 05: EX design in action; Chapter 06: Scoping the employee experience; Chapter 07: Empathy and the opportunity space; Chapter 08: Ideate; Chapter 09: Prototype, test and iterate; Chapter 10: Measuring employee experience; Chapter 11: What next in EX?; Chapter 12: Index
Chapter 01: Introducing employee experience design Definitions and approaches; Chapter 02: Making the case for EX; Chapter 03: Busting myths What's really driving your EX?; Chapter 04: Culture, leadership and EX; Chapter 05: EX design in action; Chapter 06: Scoping the employee experience; Chapter 07: Empathy and the opportunity space; Chapter 08: Ideate; Chapter 09: Prototype, test and iterate; Chapter 10: Measuring employee experience; Chapter 11: What next in EX?; Chapter 12: Index
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