Design exceptional employee experience (EX) in your organization to improve motivation, engagement and productivity and drive both employee and overall business performance.
Design exceptional employee experience (EX) in your organization to improve motivation, engagement and productivity and drive both employee and overall business performance.
Emma Bridger is an award-winning employee engagement specialist and Director of People Lab, an Employee Engagement Consultancy that works with high-profile clients worldwide. With over 18 years' experience gained in a variety of roles, Emma began her career lecturing on graduate and post-graduate courses in psychology, her specialist area being behaviour change. Emma has designed and developed the CIPD range of short Employee Engagement courses as well as contributing to the UK Government Review 'Engaging for Success'. She now advises the Government taskforce on engagement as part of the 'guru group'. Emma is also a regular conference speaker and case studies detailing her work have been published in industry journals. In 2021 she was named as one of the Most Influential HR Thinkers by HR Magazine.
Inhaltsangabe
Chapter 1: Introducing employee experience design Definitions and approaches; Chapter 2: Making the case for EX; Chapter 3: Busting myths What's really driving your EX? Chapter 4: Culture, leadership and EX; Chapter 5: EX design in action; Chapter 6: Scoping the employee experience; Chapter 7: Empathy and the opportunity space; Chapter 8: Ideate; Chapter 9: Prototype, test and iterate; Chapter 10: Measuring employee experience; Chapter 11: What next in EX?; Chapter 12: Index
Chapter 1: Introducing employee experience design Definitions and approaches; Chapter 2: Making the case for EX; Chapter 3: Busting myths What's really driving your EX? Chapter 4: Culture, leadership and EX; Chapter 5: EX design in action; Chapter 6: Scoping the employee experience; Chapter 7: Empathy and the opportunity space; Chapter 8: Ideate; Chapter 9: Prototype, test and iterate; Chapter 10: Measuring employee experience; Chapter 11: What next in EX?; Chapter 12: Index
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