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Broschiertes Buch
Februar 2011
EUNSA. Ediciones Universidad de Navarra, S.A.
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Broschiertes Buch
A blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy
Softcover reprint of the original 1st ed. 2017
9. September 2018
Palgrave Macmillan / Springer International Publishing / Springer, Berlin
978-3-319-85481-6
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