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We make assumptions about other people all the time, in every type of relationship. We're often quick to rush to judgment and assume we know others' viewpoints and expectations, what motivates them, and what upsets them. We may have no ill intentions but without taking the time to ask, reflect, and really listen, we can be totally off the mark. Besides damaging our own credibility, our assumptions about others can erode trust and wreak havoc in our public and private lives. Ellen Patnaude, a communication coach with more than two decades of experience, reveals her insights about how and why we…mehr

Produktbeschreibung
We make assumptions about other people all the time, in every type of relationship. We're often quick to rush to judgment and assume we know others' viewpoints and expectations, what motivates them, and what upsets them. We may have no ill intentions but without taking the time to ask, reflect, and really listen, we can be totally off the mark. Besides damaging our own credibility, our assumptions about others can erode trust and wreak havoc in our public and private lives. Ellen Patnaude, a communication coach with more than two decades of experience, reveals her insights about how and why we project our own fears and beliefs on others. Sometimes we're simply convinced we're right, or we're afraid to lose face by asking questions. She bravely shares the mistakes she's made in her own career and offers practical suggestions on how to assess and recognize when we're making assumptions about other people - whether they're our colleagues, friends, or family members. When we realize we're operating with assumptions, we can consciously choose to step back and test them out. This book gives simple, clear ideas on how to have the hard conversations that lead to clarity and greater trust. We all have the power to improve our relationships and find common ground when we're willing to seek understanding of other people's perspectives.
Autorenporträt
Ellen Patnaude has always been fascinated by how a person's nature and nurture combined causes them to interact with the people around them. She is a Detroit native, and graduated from Alma College with a BA in Biology & French. She thought she wanted to be Jacque Cousteau, but her first few science-based jobs pointed clearly towards working with people. She worked for several years as a community organizer in Indiana and Ohio. Returning to Michigan in 2005, her reputation followed her for challenging people to see and be a better version of themselves, and the phone started ringing. Since then, Ellen has built an internationally recognized company supporting individuals and teams in becoming everyone's favorite leaders. Ellen is a credentialed PCC-level Executive Coach (from the International Coach Federation (ICF), and certified in multiple assessment tools, including the AcuMax Index®, MRG's Leadership Effectiveness Analysis LEA360® and Leadership Culture® assessments, Genos International's Emotional Intelligence toolkit, and Equine-Guided Learning practices from Innovative Horizons. Ellen lives in mid-Michigan with her wife, Dani, at least one and as many as three teenagers at any given time, three cats, and a dog with way too much energy.