MARK HORSTMAN is Co-founder of Manager Tools LLC, a management consultancy and training firm working with over half of the Fortune 1000. He has over 25 years' experience training managers and executives. KATE BRAUN is a Managing Partner of Manager Tools and co-host of the award-winning business podcast, Manager Tools. Kate has been helping develop and train managers and executives since 2017. She has a degree in mechanical engineering and her previous experience includes a career in aerospace engineering. SARAH SENTES is a Managing Partner of Manager Tools and co-host of renowned business podcast, Manager Tools. She has been training professionals, managers and executives since January 2016. Her background is in IT administration in a unionized public service environment.
Introduction: Who This Book Is For, What It's About, and Why
Chapter 1: What IS An Effective Manager?
Chapter 2: The 4 Most Effective Behaviors
Chapter 3: Teachable and Sustainable Tools
Chapter 4: Know Your People - One On Ones
Chapter 5: Doing One On Ones With Remote Directs
Chapter 6: How To Start Doing One On Ones
Chapter 7: Talk About Performance - Feedback
Chapter 8: How To Give Feedback To Remote Directs
Chapter 9: How To Start Delivering Feedback
Chapter 10: Ask For More - Coaching
Chapter 11: How To Coach Remote Directs
Chapter 12: How To Start Coaching
Chapter 13: Push Work Down - Delegation
Chapter 14: How To Delegate To Remote Directs
Chapter 15: How To Start Delegating
Chapter 16: The Manager Tools Manager
Index