Shep Hyken

Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone

Sprecher: Pabon, Timothy Andrés

• MP3-CD

Produktdetails

• Verlag: Brilliance Audio
• Gesamtlaufzeit: 180 Min.
• Erscheinungstermin: 2. Mai 2018
• Sprache: Englisch
• ISBN-13: 9781543680034
• Artikelnr.: 50569822

Autorenporträt

Shep Hyken, CSP, CPAE is the CAO (Chief Amazement Officer) of Shepard Presentations. As a customer service expert and keynote speaker, Shep works with companies who want to build loyal relationships with their customers and employees. His focus is on delivering amazing customer service, customer engagement, managing the customer experience and creating customer loyalty. He is a hall of fame speaker (National Speakers Association) and a New York Times and Wall Street Journal best-selling author.