Building Brand Communities (MP3-Download)

How Organizations Succeed by Creating Belonging Ungekürzte Lesung. 489 Min.

Sprecher: Miller, Caroline
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An authentic brand community is more than just people buying your product or working alongside one another. This book articulates the critical roles of mutual concern, common values, and shared experiences in creating fiercely loyal customer and collaborator relationships. Smart organizations know that creating communities is the key to unlocking unprecedented outcomes. But too many mistakenly rely on superficial transactional relationships as a foundation for community, when really people want something deeper. Carrie Melissa Jones and Charles Vogl argue that in an authentic and enriching com...

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