Why Do You Ask? (eBook, PDF)

The Function of Questions in Institutional Discourse
Redaktion: Freed, Alice; Ehrlich, Susan

• Format: PDF

Produktbeschreibung

The act of questioning is the primary speech interaction between an institutional speaker and someone outside the institution. These roles dictate their language practices. "Why Do You Ask?" is the first collected volume to focus solely on the question/answer process, drawing on a range of methodological approaches like Conversational Analysis, Discourse Analysis, Discursive Psychology, and Sociolinguistics-and using as data not just medical, legal, and educational environments, but also less-studied institutions like telephone call centers, broadcast journalism (i.e. talk show interviews), academia, and telemarketing. An international roster of well-known contributors addresses such issues as: the relationship between the syntax of the question and its discourse function; the kind of institutional work that questions perform; the degree to which the questioner can control the direction of the conversation; and how questions are used to repackage responses, to construct meaning, and to serve the institutional goals of speakers. Why Do You Ask? will appeal to linguists and others interested in institutional discourse, as well as those interested in the grammatical/pragmatic nature of questions.

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Produktdetails

• Verlag: Oxford University Press
• Erscheinungstermin: 26. Januar 2010
• Englisch
• ISBN-13: 9780198041900
• Artikelnr.: 38132472

Autorenporträt

Alice Freed is Professor of Linguistics, Montclair State University. Susan Ehrlich is Professor of Linguistics, York University, Canada

Inhaltsangabe

* 1.: Susan Ehrlich and Alice F. Freed: The Function of Questions in
Institutional Discourse: An Introduction
* 2.: Jack Sidnell: The Design and Positioning of Questions in Inquiry
Testimony
* 3.: John Heritage: Questioning in Medicine
* 4.: Alex Hepburn and Jonathan Potter: Interrogating Tears: Some Uses
Of 'Tag Questions' In A Child Protection Helpline
* 5.: Geoffrey Raymond: Grammar and Social Relations: Alternative Forms
of Yes/No Type Initiating Actions in Health Visitor Interaction
* 6.: Elizabeth Stokoe and Derek Edwards: Asking Ostensibly Silly
Questions in Police-Suspect Interrogations
* 7.: Susan A. Speer: Pursuing Views and Testing Commitments:
Hypothetical Questions in the Psychiatric Assessment of Transsexual
Patients
* 8.: Irene Koshik: Questions that Convey Information in
Teacher-Student Conferences
* 9.: Janet Holmes and Tina Chiles: Is that right? Questions and
Questioning as Control Devices in the Workplace
* 10.: Cecilia E. Ford: Questioning in Meetings: Participation and
Positioning
* 11.: Srikant Sarangi: The Spatial and Temporal Dimensions of
Reflective Questions in Genetic Counselling
* 12.: Steven Clayman: Questions in Broadcast Journalism
* 13.: Joanna Thornborrow: Questions and Institutionality in Public
Participation Broadcasting
* 14.: Alice F. Freed: "I'm calling to let you know!": Company
Initiated Telephone-Sales
* 15.: Anna Kristina Hultgren and Deborah Cameron: "How may I help
you?" Questions, Control and Customer Care in Telephone Call Centre
Talk