Peter J. Bruce

Understanding Decision-making Processes in Airline Operations Control (eBook, PDF)

• Format: PDF

Produktbeschreibung

Understanding Decision-Making Processes in Airline Operations Control focuses on an area largely overlooked: an airline's Operations Control Centre (OCC). This serves as the nerve centre of the airline and is responsible for decision-making with respect to operational control of an airline's daily schedules. The book examines many aspects of individual decision-making in airline operations, and addresses the deficiencies found by presenting to the reader an examination of the relationships among situation awareness, information completeness, experience, expertise, decision considerations and decision alternatives in OCCs.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 208
• Erscheinungstermin: 17. Februar 2016
• Englisch
• ISBN-13: 9781317005025
• Artikelnr.: 44782576

Autorenporträt

Peter J. Bruce's employment in the aviation industry included more 16 years as an operations controller for TAA/Australian Airlines. Now a Senior Lecturer at Swinburne University of Technology in Melbourne, he is the Program Coordinator for the Graduate Certificate, Graduate Diploma and Master of Aviation in both Human Factors and Management programs and is responsible for the university's annual Aviation Industry Seminar series. He also teaches undergraduate units, primarily with regard to the business management and operational aspects of the industry, and leads a global Aviation Study Tour every two years, visiting key aviation organisations. Peter's areas of expertise and PhD focussed on airline operational decision-making, decision-making styles, situation awareness, and expertise. He has presented his work to industry and at a number of international conferences.

Inhaltsangabe

Contents: Preface
Part I Background and Underlying Theory: Introduction
Decision-making
Decision-making styles
Situation awareness
Expertise. Part II Examining Decision-Making Processes of OCC Controllers: Designing the study
The international simulations
The domestic simulations
Conclusions and implications for OCCs
References
Appendices
Index.