An essential reference for physicians, patients, and designers
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Ann Sloan Devlin is the May Buckley Sadowski '19 Professor of Psychology at Connecticut College, New London, USA. She has published extensively on healthcare environments, investigating how perceptions of the built environment influence judgments of care and comfort. She has written three other books, most recently What Americans Build and Why: Psychological Perspectives (2010).
Inhaltsangabe
Preface Acknowledgments Introduction Role of evidence-based design The patient-centered care movement, Planetree, and the Center for Health Design Green design, sustainability, and technology ADA and HIPAA The role of evidence Unifying themes in this book A call to action Chapter 1. Office Location, Signage, and Identity: Where and Who You Are Overview: Schemas and patients' expectations Location Signage Parking Exterior landscaping and image: An overview Chapter 2. Arriving, Waiting, and Taking Vitals: Setting the Stage Overview The spatial continuum: From entrance and reception to interior spaces Reception space: Expectations and functions The waiting room: Territoriality, personal space, and privacy Lighting Furnishings Staff areas The toilet room (restroom) Chapter 3. Consultation and Examination Spaces: "You Feel Healthier When You're Dressed" Overview Anxiety and the medical consultation Models of consultation Privacy concerns: Overview Illumination: Properties of lighting and dynamic lighting systems Personalization in the office suite The psychotherapist's office: Continuous consultation and examination Consultation and exam spaces: A century ago Chapter 4. The Ambient Environment: Changing the "Sick People's" Atmosphere Overview: The waiting room should "lose its 'sick people's' atmosphere" Ambient characteristics: Control, positive distraction, and personalization Giving patients control and permission The senses: Visual stimulation and positive distraction Nature: The real deal Music as positive distraction Complimentary food and beverages Other senses Safety in the medical suite: By regulation and by association Closing thoughts Further reading Index.
Preface Acknowledgments Introduction Role of evidence-based design The patient-centered care movement, Planetree, and the Center for Health Design Green design, sustainability, and technology ADA and HIPAA The role of evidence Unifying themes in this book A call to action Chapter 1. Office Location, Signage, and Identity: Where and Who You Are Overview: Schemas and patients' expectations Location Signage Parking Exterior landscaping and image: An overview Chapter 2. Arriving, Waiting, and Taking Vitals: Setting the Stage Overview The spatial continuum: From entrance and reception to interior spaces Reception space: Expectations and functions The waiting room: Territoriality, personal space, and privacy Lighting Furnishings Staff areas The toilet room (restroom) Chapter 3. Consultation and Examination Spaces: "You Feel Healthier When You're Dressed" Overview Anxiety and the medical consultation Models of consultation Privacy concerns: Overview Illumination: Properties of lighting and dynamic lighting systems Personalization in the office suite The psychotherapist's office: Continuous consultation and examination Consultation and exam spaces: A century ago Chapter 4. The Ambient Environment: Changing the "Sick People's" Atmosphere Overview: The waiting room should "lose its 'sick people's' atmosphere" Ambient characteristics: Control, positive distraction, and personalization Giving patients control and permission The senses: Visual stimulation and positive distraction Nature: The real deal Music as positive distraction Complimentary food and beverages Other senses Safety in the medical suite: By regulation and by association Closing thoughts Further reading Index.
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