Karen Lawson

The Trainer's Handbook (eBook, ePUB)

• Format: ePub

Produktbeschreibung

A ready-to-use toolkit for delivering high-value training in any scenario The Trainer's Handbook is a comprehensive manual for designing, developing, and delivering effective and engaging training. Based on the feedback of workshop participants, readers, and instructors, this new third edition has been expanded to provide guidance toward new technologies, leadership training, distance learning, blended learning, and other increasingly common issues, with new case studies for each chapter. A systematic approach to training breaks the book into five parts that separately target analysis, design, development, delivery, and evaluation, giving you a comprehensive reference designed for quick look-up and easy navigation. New inventories, worksheets, job aids, checklists, activities, samples, and templates help you bring new ideas into the classroom, and updated instructor guide help you seamlessly integrate new and established methods and techniques. Training is increasingly expanding beyond the traditional instructor-led classroom; courses may now be delivered online or offsite, may be asynchronous and self-led, and may be delivered to individuals, small groups, or entire organizations. This book gives you a one-stop reference and toolkit to help you provide more effective training, regardless of class size, structure, subject, or objective. * Explore new training styles adapted to different learning styles * Design specialized instructional plans for groups, distance learning, and active training * Blend creativity, logic and design principles to create more effective visuals * Develop strategies for training leaders, training across cultures, and more Effective training means delivering useful information in a way that's accessible, approachable, understandable, and memorable. The Trainer's Handbook gives you the knowledge and framework you need to provide a high-value experience in any training scenario.

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Produktdetails

• Verlag: John Wiley & Sons
• Seitenzahl: 384
• Erscheinungstermin: 14. Dezember 2015
• Englisch
• ISBN-13: 9781118933145
• Artikelnr.: 44447288

Autorenporträt

KAREN LAWSON, PHD, is an international consultant, speaker, and author. As founder and president of Lawson Consulting Group, Inc., she is the author of Leadership Development Basics, The Art of Influencing, Improving Workplace Performance Through Coaching, Improving On-the-Job Training and Coaching, SkillBuilders: 50 Communication Skills Activities, New Employee Orientation Training, and Involving Your Audience--Make It Active. She is coauthor of 101 Ways to Make Training Active (first edition) and has published dozens of articles in professional journals.

Inhaltsangabe

List of Tables, Exhibits, and Figures vii Acknowledgments xi Preface xiii
PART I. TRAINING FUNDAMENTALS 1 1. Assessing Needs 3 Understanding Needs
Assessment 3 Needs-Assessment Process 6 How to Conduct a Needs Assessment 9
Developing an Action Plan 21 Assessing Participants' Knowledge, Attitudes,
Skills 21 Key Points 24 2. Understanding Adult Learners 25 Andragogical
versus Pedagogical Model 25 How and Why People Learn 26 Learning Styles 28
Application of Learning Principles 36 Key Points 38 3. Training Styles 39
Trainer Characteristics and Competencies 39 Training Style 41
Learner-Centered versus Information-Centered 64 Key Elements of a Trainer's
Style 68 Key Points 69 4. Understanding Today's Learner 71 The Changing
Training Environment 71 Self-Awareness 72 Diversity Issues 73 Key Points 81
5. Writing Instructional Objectives 83 What Are Learning Objectives? 83
Writing Learning Objectives 85 Key Points 92 6. Writing an Instructional
Plan 93 Instructional Plan Overview 93 Time Needed to Develop a Training
Program 94 Cost Considerations 95 Major Components of Design 96 Creating a
Design Matrix 96 Creating a Detailed Instructional Plan 101 Components of
an Instructional Plan 101 Instructional Methods 106 Developing Materials
107 Key Points 115 7. Selecting, Designing, and Developing Active-Training
Methods 117 The Case for Active Training 117 Cooperative Learning 118
Creating an Active-Learning Environment 119 Designing Active-Training
Activities 122 Common Methods and Materials 124 Experiential Learning
Activities 136 Key Points 142 8. Delivering Training 143 Creating a
Positive Learning Environment 143 Experiential Learning Cycle 166 Tips for
Using Specific Methods 172 Improving Platform Presence 177 Key Points 179
9. Using Visual Aids 181 Retention Rate in Visual Learning 181 Reasons to
Use Visual Aids 182 Guidelines for Using Slides 184 Using Flip Charts 186
Using Videos and Video Clips 189 Key Points 191 10. Working with Groups 193
The Trainer as Facilitator 193 Ways to Encourage Participation 194 The Art
of Asking Questions 195 Responding to Questions 196 Scaling the Wall of
Resistance 200 Problem Situations 205 Key Points 214 11. Using Creativity
215 Creativity with Small Groups 215 Props and Other Theatrical Techniques
218 Using Games 221 Creative Closings 226 Key Points 230 12. Evaluating
Training 231 Evaluation Basics 231 Four-Level Model for Training Evaluation
233 Participant Evaluation and Accountability for e-Learning 245
Accountability for Training 247 Significance of the Evaluation Process 250
Key Points 250 PART II. SPECIAL TRAINING CONSIDERATIONS 251 13. Training
across Cultures 253 Globalization of Businesses and People 253 Culture and
Cultural Dimensions 254 Becoming Culturally Intelligent 255 Practical
Application 262 Key Points 265 14. Storytelling as a Training Technique 267
The Value of Storytelling 267 Types of Stories 269 Telling Personal Stories
271 Capturing Your Personal Stories 275 How to Tell Your Story 277 Key
Points 278 15. Using Technology in Training 279 Workplace Trends 279
Advantages/Benefits of Distance Learning 280 Disadvantages/Drawbacks to
Distance Learning 282 Types of Distance Learning 284 Guidelines for
Designing Distance Learning 286 Designing and Developing Activities 288
Delivering Content and Activities 294 Key Points 296 16. Training On the
Job 297 The Need for Structured On-the-Job Training 297 Selecting the
Trainer 299 Developing an Instructional Plan 301 On-the-Job Training Model
304 Evaluating On-the-Job Training 307 Key Points 311 17. Training During
Tough Times 313 Prove the Value of Training 313 Methods to Stretch Training
Dollars 314 Technology-Based Delivery Methods 322 Just-in-Time Materials
327 Key Points 327 18. The Business of Consulting: Internal and External
329 The Changing Role of the Trainer 329 The Client-Consultant Relationship
330 Developing a Proposal 335 Setting Clear Expectations 336 Selecting an
External Consultant 337 After the Project 340 Key Points 341 Appendix A:
Answers to Exercises 343 Appendix B: Recommended Resources 347 Appendix C:
Criteria for Selecting Packaged Programs 349 References 351 Index 355 About
the Author 367