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The Ostrich Effect goes beyond the typical 'how to' approach of most books that deal with difficult conversations at work. It aims to teach the reader what conversations to have and when to have them, to solve destructive problems that occur in the workplace.

Produktbeschreibung
The Ostrich Effect goes beyond the typical 'how to' approach of most books that deal with difficult conversations at work. It aims to teach the reader what conversations to have and when to have them, to solve destructive problems that occur in the workplace.


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Autorenporträt
William A. Kahn is professor of organizational behavior at Boston University's Questrom School of Business, USA. He has written widely for academic and practitioner audiences, is an expert blogger on Psychology Today, and consults for a number of public and private organizations on issues related to leading organizational change. He authored Holding Fast: The Struggle to Create Resilient Caregiving Organizations and The Student Guide to Successful Project Teams, both published by Routledge.