Mark Cole, John Higgins

The Great Unheard at Work (eBook, PDF)

Understanding Voice and Silence in Organisations

• Format: PDF

Produktbeschreibung

Silence always has something to say - it's never neutral and speaks volumes if people are willing to hear. This book explores the importance of understanding silence and voice in leadership and organisational life, and shows how we can move from merely listening to truly hearing those around us.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 248
• Erscheinungstermin: 17. April 2023
• Englisch
• ISBN-13: 9781000855951
• Artikelnr.: 67443497

Autorenporträt

Mark Cole has over 30 years' experience working on development in organisations. His book, Radical Organisation Development, was published by Routledge in 2020. More recently, he co-authored with John Higgins Leadership Unravelled: The Faulty Thinking Behind Modern Management (Routledge, 2022).

John Higgins is an independent researcher, tutor, and coach specialising in how people use and abuse power throughout the workplace and society. He is widely published and has written extensively alongside the faculty and students of the Ashridge Doctorate and Masters in Organisational Change.

Inhaltsangabe

Part I. Seven shades of workplace silence 1. An introduction to the seven
shades of silence 2. The seven shades of silence in action Part II.
Creating and sustaining climates of silence and voice 3. On silence 4. The
meaning of silence 5. Silence as ritual 6. Self-silencing 7. Silence at
work 8. Silence is a password 9. Lessons for corporate life (on sustaining
climates of silence and voice) 10. Silence descends Part III. Thirty-five
voices... and beyond 11. Thirty-five voices 12. Some notes on method and
practical application Part IV. Dialogue retethered 13. Putting dialogue to
work