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  • Format: PDF

The Essentials of Managing Quality for Projects and Programmes is an indispensable, applied guide to quality management. It dispenses with the jargon and theory of quality and gets straight to the practical requirements for managing quality in a project or programme environment.It provides ground level techniques, explains the various testing methods for quality and shows how project teams can measure and control quality and how communication within and outside a project can be managed to dispel rumours and misunderstandings. It is a guide to help readers define quality and offers insightful…mehr

Produktbeschreibung
The Essentials of Managing Quality for Projects and Programmes is an indispensable, applied guide to quality management. It dispenses with the jargon and theory of quality and gets straight to the practical requirements for managing quality in a project or programme environment.It provides ground level techniques, explains the various testing methods for quality and shows how project teams can measure and control quality and how communication within and outside a project can be managed to dispel rumours and misunderstandings. It is a guide to help readers define quality and offers insightful ways for capturing, setting and communicating stakeholder expectations


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Autorenporträt
John Bartlett is an author with deep business experience of directing change through projects and programmes. He is a Fellow of the Association for Project Management and has written widely on the subject, including three books, on risk management, programme management and quality management.