Sie sind bereits eingeloggt. Klicken Sie auf 2. tolino select Abo, um fortzufahren.
Bitte loggen Sie sich zunächst in Ihr Kundenkonto ein oder registrieren Sie sich bei bücher.de, um das eBook-Abo tolino select nutzen zu können.
The Emotionally Intelligent Nurse Leader offers nursemanagers, health care leaders, and emerging leaders a useful guidefor identifying, using, and regulating their emotions (emotionalintelligence). As the author clearly demonstrates, harnessing thepower of emotional intelligence can transform the work environmentand the nursing profession as a whole. This important resourcecombines a strong theoretical base with illustrative case examplesand practical insights. Every day, nurse leaders must resolveconflict, form alliances, and coach others in a complicated healthcare environment. Each chapter…mehr
The Emotionally Intelligent Nurse Leader offers nursemanagers, health care leaders, and emerging leaders a useful guidefor identifying, using, and regulating their emotions (emotionalintelligence). As the author clearly demonstrates, harnessing thepower of emotional intelligence can transform the work environmentand the nursing profession as a whole. This important resourcecombines a strong theoretical base with illustrative case examplesand practical insights. Every day, nurse leaders must resolveconflict, form alliances, and coach others in a complicated healthcare environment. Each chapter in this book is designed to helpthese professionals identify, understand, and hone the skills ofemotional intelligence--skills that will bolster the nurseprofessional's ability to lead effectively. The EmotionallyIntelligent Nurse Leader explores how to invent an emotionallysensitive workplace culture, upend the hierarchy--makingleaders more responsive and line employees moreresponsible--and visualize and create an emotionallyintelligent workplace.
Mae Taylor Moss, RN, MSN, DHA, FAAN, is vice president of operations at Accordant Health Services, a disease management organization based in Greensboro, North Carolina. She has consulted internationally and written numerous publications on leadership in health care.
Inhaltsangabe
Preface ix About the Author xi Introduction xiii Part One Understanding Emotional Intelligence 1. An Age-Old, New Kind of Nursing Intelligence 3 2. Emotions in a Techno-Illogical Age 20 3. Emotional Intelligence and Leadership 42 Part Two Intelligently Creating, Sharing a Vision, and Setting an Example 4. Leaders Who Create 69 5. Leaders Who Share a Vision 93 6. Leaders Who Set an Example 119 Part Three Intelligent Transfer of Information 7. Downloading: Honing Emotional Intelligence 141 8. Uploading: Coaching Emotional Intelligence 163 9. Weathering a Crash: Conflict Resolution in the Health Care Environment 184 Part Four Changing the Culture of Nursing and the Organization 10. Shaping the Work Environment and Culture 215 11. Rebuilding and Upending the Hierarchical Pyramid 238 12. The Future of Emotional Intelligence for Nursing Leadership 262 References 279 Name Index 299 Subject Index 307
Preface ix About the Author xi Introduction xiii Part One Understanding Emotional Intelligence 1. An Age-Old, New Kind of Nursing Intelligence 3 2. Emotions in a Techno-Illogical Age 20 3. Emotional Intelligence and Leadership 42 Part Two Intelligently Creating, Sharing a Vision, and Setting an Example 4. Leaders Who Create 69 5. Leaders Who Share a Vision 93 6. Leaders Who Set an Example 119 Part Three Intelligent Transfer of Information 7. Downloading: Honing Emotional Intelligence 141 8. Uploading: Coaching Emotional Intelligence 163 9. Weathering a Crash: Conflict Resolution in the Health Care Environment 184 Part Four Changing the Culture of Nursing and the Organization 10. Shaping the Work Environment and Culture 215 11. Rebuilding and Upending the Hierarchical Pyramid 238 12. The Future of Emotional Intelligence for Nursing Leadership 262 References 279 Name Index 299 Subject Index 307
Es gelten unsere Allgemeinen Geschäftsbedingungen: www.buecher.de/agb
Impressum
www.buecher.de ist ein Shop der buecher.de GmbH & Co. KG Bürgermeister-Wegele-Str. 12, 86167 Augsburg Amtsgericht Augsburg HRA 13309
