Enid Mumford, Olive Banks

The Computer and the Clerk (eBook, PDF)

• Format: PDF

Produktbeschreibung

Originally published in 1967 and the result of extensive interviews and case studies, this book examines the implications of technical change. Although focussed on the early introduction of computers the kinds of problems discussed in this book are found in technical change more widely and the book therefore continues to have enduring relevance.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 266
• Erscheinungstermin: 9. April 2018
• Englisch
• ISBN-13: 9781351173674
• Artikelnr.: 54128621

Inhaltsangabe

Introduction. Part 1: Offices in Transition 1. Some Problems of Office
Automation 2. Clerks and Social Change Part 2: Our Case Study Firms 3. The
Royal Exchange Bank - The Development of the New Computer Centre 4. The
Royal Exchange Bank - Work Organisation and Staff Attitudes Before the
Change 5. The Royal Exchange Bank - The New Work System 6. The Royal
Exchange Bank - An Analysis After the Change 7. Carters - The Introduction
of a New System 8. Carters - The Accounts Department Part 3: The Analysis
of Change 9. Change and Its Consequences 10. The Management of Change 11. A
Practical Approach