The Blackwell Handbook of Mediation (eBook, PDF)

Bridging Theory, Research, and Practice
Redaktion: Herrman, Margaret S.

• Format: PDF

Produktbeschreibung

This handbook invites readers who are interested in mediation, negotiation and conflict resolution to share the perspectives of experts in the field. * Contributors include scholars, mediators, trainers and negotiators, all of whom are passionate about their work. * Emphasises both internal and external factors as important sources of influence when negotiating conflicts. * Explores the cultural and institutional frameworks that have shaped intervention processes. * Considers what techniques might work when, how and why. * Demonstrates the sophistication of contemporary studies of mediation, negotiation and conflict resolution.

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Produktdetails

• Verlag: John Wiley & Sons
• Seitenzahl: 472
• Erscheinungstermin: 9. Februar 2009
• Englisch
• ISBN-13: 9781405152167
• Artikelnr.: 38280425

Autorenporträt

Margaret S. Herrman is the founding CEO of Herrman Group, a consultancy that helps people make decisions. She is also the founding co-principal investigator of the Mediator Skills Project at the University of Georgia. She recently retired as a Senior Associate and Director of Dispute Resolution Services at the Carl Vinson Institute of Government also at the University of Georgia.

Inhaltsangabe

Acknowledgements.

Notes on Contributors..

Part I; Setting the Stage for a Dialog.

1. Introduction(Margaret S. Herrman).

2. Mediation from Beginning to End: A Testable Model (MargaretS. Herrman, Nancy Hollett, and Jerry Gale).

Part II: Mediation and Negotiation Set in Their ContextualFrames.

3. Examining Mediation in Context: Toward UnderstandingVariations in Mediation Programs (Craig McEwen).

4. Policy, Practice, and Politics: Bargaining in the Shadow ofWhitehall (Janet Walker and Sherrill Hayes).

5. The Role of Antecedent and Procedural Characteristics inMediation: A Review of the Research (Roselle L. Willer).

6. Applying the Comprehensive Model to Workplace MediationResearch (Brian Polkinghorn and E. Patrick McDermott).

7. Restorative Justice Mediated Dialog (Mark S. Umbreit andRobert B. Coates).

Part III: Exploring Powerful Internal Dynamics.

8. Mediation as Framing and Framing within Mediation (BarbaraGray).

9. Does the Model Overarch ten Narrative Stream (John M.Winslade and Gerald D. Monk).

10. A Facework Frame for Mediation (Stephen Littlejohn and KathyDomenici).

11. Mediation and the Forfold Model of Justice (Donald E.Conlon).

12. The Dynamics of Power in Child Custody Mediation (Donald T.Saposnek).

13. Emotion in Mediation: Implications, Applications,Opportunities and Challenges 9Tricia S. Jones).

Part IV: Extensions.

14. Preempting Disaster: Pre-Mediation Strategies to Deal withStrong Emotions (Danile L. Shapiro).

15. The Meaning of "Social" in Interpersonal Conflict and itsResolution (Sandra Schruijer and Leopold S. Vansina).

16. Manger as Mediator: Developing a Conflict-PositiveOrganization Dean Tjosvlod and Fang Su).

17. Mediation and Difficult Conflicts (Morton Deutsch).

18. Enhancing Mediator Artistry: Multiple Frames, Spirit, andReflection in Action Neil H. Katz).

19. Of Time and the River: Notes on the Herman, Hollett, andGale Model of Mediation (Kevin Avruch).

20. Mediation at the Millennium (Dean G. Pruitt).

21. A Trainer Responds to the Model 9Zena D. Zumeta).

22. Conclusion (Margaret S. Herrman).

Index of Citations.

General Index.

Rezensionen

"Margaret Herrman and her team have done an admirable job ofsorting through what we know and what we don't know about themediation of interpersonal disputes. They have built acomprehensive model integrating dozens of pertinent variables thatseeks to link antecedent conditions, mediation practice, and shortand long-term outcomes. Herrman has assembled contributions frommany of the stars in the mediation field who examine thecomprehensive model through the lens of framing and framereflection, narrative, facework, interpersonal power, emotion,Social identity and organizational management. The Handbook ofMediation while not prescriptive, offers a 'platform forfurther theory testing' that will surely play an important part inhelping to determine what makes mediators and mediations programeffective." Lawrence Susskind, MIT-Harvard

"The Blackwell Handbook of Mediation is an enormouslyimportant contribution to research, scholarship, and reflectivepractice. In a field marked by a vast range of intellectualtraditions and arenas of practice, Margaret Herrman and hercontributors have given us an indispensable resource and guide. -erudite, balanced, and respectful of dissenting perspectives."Kenneth Kressel, Rutgers University

"Peggy Herrman's book is a solid presentation of the bestcurrent thinking and research in our changing field. She has donebrilliantly what good mediators do: present the differentperspectives, define the issues, and ask, "where do we go fromhere?" Betty McManus, National Conflict ResolutionCenter

"Judging from the quality of the contributions to the Handbook,Herrman's model is a smashing success."-- Howard Gadlin, in the AAADispute Resolution Journal