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- UNIQUE! Focus on the author's proven patient literacy model applies a reliable methodology to promote patient health and reduce hospital readmissions.
- Practical, patient-centered approach emphasizes how to help patients formulate their own healthcare goals to promote their own health.
- In-depth discussion of pedagogy and andragogy introduces how these concepts can be used to teach different patients and accommodate their educational needs.
- Case Studies promote reader engagement and active learning.
- Guidance on how to understand the patient's emotional state and grieving process helps you understand when and how to best communicate health information.
- Handy tools such as the Patient Education Hierarchy, Informational Seasons, the PITS mode, and the UPP tool add direction to individual and/or team patient education efforts.
- UNIQUE! Research-driven approach based on the latest findings in the neuroscience of learning.
- NEW! Addresses the emergence of health literacy as a crucial issue for the future of high-quality healthcare.
- NEW! and UNIQUE! Incorporates the author's Self-Activation Tool to help patients activate their own learning.
- NEW! Colorful design and numerous illustrations promote reader engagement and active learning.
- NEW! Chapter-ending Key Points provide a focused self-check for each chapter.
- NEW! Broader focus on different health professions provides information for a wide range of caregivers.
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