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Student service professionals promoted to a supervisory role facethe challenges of supervising career professionals, office staff,graduate students, or undergraduates. Stress and anxiety naturallyaccompany the demands of such a job, particularly in the academicworld, an environment that can require sensitivity to multiculturalissues, supervision by virtual means, and navigation of anoccasionally difficult, opaque hierarchy. The authors of this sourcebook blend research, personal essays,case studies, and their personal experiences to illuminate theneeds and challenges of midlevel supervisors.…mehr
Student service professionals promoted to a supervisory role facethe challenges of supervising career professionals, office staff,graduate students, or undergraduates. Stress and anxiety naturallyaccompany the demands of such a job, particularly in the academicworld, an environment that can require sensitivity to multiculturalissues, supervision by virtual means, and navigation of anoccasionally difficult, opaque hierarchy. The authors of this sourcebook blend research, personal essays,case studies, and their personal experiences to illuminate theneeds and challenges of midlevel supervisors. Topics include: * Dynamics of supervision * Reflections on building capacity as a supervisor * Developing a philosophy of self-authorship * Managing conflict from the middle * Supervising graduate assistants * Effective strategies for virtual supervision * Supervising across cultures * Case studies in middle management supervision This is the 136th volume of the Jossey-Bass quarterly reportseries New Directions for Student Services. An indispensableresource for vice presidents of student affairs, deans of students,student counselors, and other student services professionals, NewDirections for Student Services offers guidelines and programs foraiding students in their total development: emotional, social,physical, and intellectual.
Larry D. Roper is the author of Supporting and Supervising Mid-Level Professionals: New Directions for Student Services, Number 136, published by Wiley.
Inhaltsangabe
EDITOR'S NOTES 1 Larry D. Roper 1. Dynamics of Supervision 5 Tom Scheuermann The author provides a review of literature on leadership,management, and supervision. 2. Refl ections on Building Capacity as a Supervisor inCollege Student Services 17 Cathlene E. McGraw An early-career professional shares experiences and lessonslearned from mid-level supervisors. 3. Developing a Philosophy of Supervision: One Step TowardSelf-Authorship 27 Delores E. McNair This chapter suggests how to use self-authorship to defi neone's philosophy of supervision. 4. Managing Confl ict from the Middle 35 Mary-Beth Cooper, Heath Boice-Pardee The authors discuss knowledge and skills needed by mid-levelsupervisors to navigate their unique role in institutions. 5. Supervising Graduate Assistants 43 Jessica White, John Nonnamaker This chapter looks at the distinctive roles assumed by thosewho supervise graduate students. 6. Effective Strategies for Virtual Supervision 55 Trisha J. Scarcia-King This chapter describes issues supervisors might encounter whenrequired to supervise through virtual means. 7. Supervising Across Cultures: Navigating Diversity andMulticulturalism 69 Larry D. Roper The author discusses how supervisors are called upon to supportdiversity and model multiculturalism. 8. Case Studies in Middle Management Supervision 81 Lori S. White This chapter uses case studies to illustrate the myriad ofissues midlevel supervisors must address. Index 99
EDITOR'S NOTES 1 Larry D. Roper 1. Dynamics of Supervision 5 Tom Scheuermann The author provides a review of literature on leadership,management, and supervision. 2. Refl ections on Building Capacity as a Supervisor inCollege Student Services 17 Cathlene E. McGraw An early-career professional shares experiences and lessonslearned from mid-level supervisors. 3. Developing a Philosophy of Supervision: One Step TowardSelf-Authorship 27 Delores E. McNair This chapter suggests how to use self-authorship to defi neone's philosophy of supervision. 4. Managing Confl ict from the Middle 35 Mary-Beth Cooper, Heath Boice-Pardee The authors discuss knowledge and skills needed by mid-levelsupervisors to navigate their unique role in institutions. 5. Supervising Graduate Assistants 43 Jessica White, John Nonnamaker This chapter looks at the distinctive roles assumed by thosewho supervise graduate students. 6. Effective Strategies for Virtual Supervision 55 Trisha J. Scarcia-King This chapter describes issues supervisors might encounter whenrequired to supervise through virtual means. 7. Supervising Across Cultures: Navigating Diversity andMulticulturalism 69 Larry D. Roper The author discusses how supervisors are called upon to supportdiversity and model multiculturalism. 8. Case Studies in Middle Management Supervision 81 Lori S. White This chapter uses case studies to illustrate the myriad ofissues midlevel supervisors must address. Index 99
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