Jonathan O'Brien

Supplier Relationship Management (eBook, ePUB)

Unlocking the Value in Your Supply Base

• Format: ePub

Produktbeschreibung

Effective supplier relationship management enables organizations to unlock value from their supply base and reap tangible benefits. With practical tips and a proven approach, this is the guide to understanding how to maximize the potential of suppliers to gain a competitive advantage, get more innovation and drive sustainability.

Supplier Relationship Management explains the importance of ongoing supplier management, how to measure and improve their performance, and for the critical few that can make a dramatic difference to our organization, drive in and future-proof strategic collaborative relationships. The Orchestra of SRM® framework, coupled with expert tips, tools and resources, delivers clear guidance on how to design an effective supplier relationship management program, with maximum return on time and investment.

Written by leading procurement expert, Jonathan O'Brien, this third edition offers new content on how to adapt to the huge changes we have seen across supply bases in recent years, and the new risks and challenges organizations face in managing key suppliers. It includes new information on driving sustainability, the future of the supply base, and how to secure more innovation from our suppliers. Supplier segmentation is outlined in more detail and there is new information on how companies are managing supply chains, and the impacts of this in practice. A practical guide to unlock the new value from your key suppliers in a changing world.

Produktdetails

• Verlag: Kogan Page
• Seitenzahl: 504
• Erscheinungstermin: 3. Januar 2022
• Englisch
• ISBN-13: 9781398602267
• Artikelnr.: 63115108

Autorenporträt

Jonathan O'Brien is the CEO of Positive Purchasing Ltd, based in Plymouth, UK. With over 30 years of experience, he has helped equip global organizations to increase their purchasing capability through digital platforms, training, education and working directly with practitioners and executive teams. He is the author of Supplier Relationship Management, Negotiation for Procurement and Supply Chain Professionals, The Buyer's Toolkit, and Sustainable Procurement, all published by Kogan Page.

Inhaltsangabe

Chapter
00: Introduction; Chapter
01: What we need from our supply base is...; Chapter
02: Five good reasons to get close to our suppliers; Chapter
03: Introducing the Orchestra of SRM; Chapter
04: Segmenting the supply base; Chapter
05: Supplier performance measurement; Chapter
06: Building a supplier performance measurement system; Chapter
07: Acting upon measurement; Chapter
08: Supplier improvement and development; Chapter
09: Supplier management; Chapter
10: Contract management; Chapter
11: Relationship management; Chapter
12: Supply chain management; Chapter
13: Strategic collaborative relationships; Chapter
14: Innovation from suppliers; Chapter
15: The Orchestra of SRM is ready to play; Chapter
16: Glossary

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• • Chapter - 00: Introduction;
  • Chapter - 01: What we need from our supply base is...;
  • Chapter - 02: Five good reasons to get close to our suppliers;
  • Chapter - 03: Introducing the Orchestra of SRM;
  • Chapter - 04: Segmenting the supply base;
  • Chapter - 05: Supplier performance measurement;
  • Chapter - 06: Building a supplier performance measurement system;
  • Chapter - 07: Acting upon measurement;
  • Chapter - 08: Supplier improvement and development;
  • Chapter - 09: Supplier management;
  • Chapter - 10: Contract management;
  • Chapter - 11: Relationship management;
  • Chapter - 12: Supply chain management;
  • Chapter - 13: Strategic collaborative relationships;
  • Chapter - 14: Innovation from suppliers;
  • Chapter - 15: The Orchestra of SRM is ready to play;
  • Chapter - 16: Glossary

Rezensionen

"O'Brien's excellent book is extensive, well-structured and intelligent, and really is the first book anyone interested in supplier management should consult. It is full of useful ideas and clear thinking about SRM, and has been updated in this third edition with relevant information and ideas around sustainable procurement. The advice, tools and thinking here will help any reader and their organization manage suppliers better in order to deliver more value and performance" Peter Smith, Author, 'Bad Buying' and 'Procurement with Purpose'