Charles T. Carroll

Six Sigma for Powerful Improvement (eBook, ePUB)

A Green Belt DMAIC Training System with Software Tools and a 25-Lesson Course

• Format: ePub

Produktbeschreibung

The Six Sigma Define-Measure-Analyze-Improve-Control (DMAIC) philosophy and procedures are widely accepted as valuable tools for achieving the most economical and rigorous possible understanding and management of all aspects of operations. This book presents methods and strategy that should alleviate unwarranted concerns about the perceived complexity and training and implementation costs of DMAIC. The author clarifies the long-accepted statistical and logical processes of Six Sigma. He uses the Excel environment to illustrate how modern business people can properly execute its doctrine and procedures to improve any venture.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 524
• Erscheinungstermin: 9. Mai 2013
• Englisch
• ISBN-13: 9781482218725
• Artikelnr.: 70018603

Autorenporträt

Charles Carroll is an independent consultant. Initially educated at the U.S. Naval Academy, he later earned an MS in Systems Management at the University of Southern California and served as a Supply, Logistics and Systems Officer in the Marine Corps. He then worked at Sprint Corporation and General Electric's Employers Reinsurance Corporation (ERC), where he was trained and certified as an internal consultant in GE's Six Sigma Quality processes,served as a Master Black Belt for the IT Department, administered the local and offshore outsourcing programs, automated project management, and established a global Project Management Office within ERC's IT department.

Charlie serves as an independent consultant in project/program/PMO management, process improvement, and application development. He has written articles for a number of professional publications, spoken at domestic and international conferences, and developed a number of project management and Six Sigma tools and training for clients. He can be reached at [e-mail].

Inhaltsangabe

Define Phase: Define Phase Overview. Identify Preliminary Requirements -
Step #1. Tool Training: Voice Of The Customer (Voc). Develop Team Charter -
Step #2. Define A High Level Process Map - Step #3. Measure Phase: Measure
Phase Overview. Select Ctq Characteristics - Step #4. Tool Training: Excel
Quality Function Deployment (Qfd) Workbook. Define Performance Standards -
Step #5. Tool Training: 7 Process Improvement Tools. Establish Data
Collection Plan & Measurement System Analysis (Msa) - Step #6. Analyze
Phase: Analyze Phase Overview. Establish Process Capability - Step #7.
Define Performance Objectives - Step #8. Identify Sources Of Variation And
Waste (Problems) - Step #9. Tool Training: Change Acceptance Management.
Tool Training: Project Solution Recommendation Package Tool. Improve Phase:
Improve Phase Overview. Experimenting And Piloting - Step #10 (Screen
Potential Causes) & Step #11 (Discover Variable Relationships). Confirming
Solutions, Setting Tolerances And Documenting - Step #12. Control Phase:
Control Phase Overview. Validate Measurement System And Confirm Solution To
Management - Step #13. Build Process Control Plan - Step #14. Transfer
Solution To Process Owner And Close Project - Step #15. Appendices:
Accompanying Compact Disk (Cd) Contents. Glossary. Acronyms And
Abbreviations. Dmaic Project Guidelines And Checklists. Example Of A
"Lessons Learned" Form Filled Out By A Team Member. Example Of An
Administrative Closing Document. Dpmo To Sigma Conversion Table.
Distribution Tables. Index.